Project Role : Business Analyst
Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
Must have skills : Agile Project Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Job Title: Jira Administrator Location: Onsite - Mumbai Job Summary: The Jira Administrator will be responsible for the configuration, maintenance, and optimization of all the client’s Jira instances. This role requires an understanding of Jira functionalities, as well as the ability to troubleshoot issues, manage user permissions, and ensure that the Jira environment supports the needs of the organization effectively. Key Responsibilities: • Jira Administration: Configure and manage Jira instances, including creating and maintaining projects, workflows, issue types, and custom fields. • User Management: Manage user permissions and groups and ensure proper access control. • System Maintenance: Perform routine maintenance tasks, including upgrades, patches, and backups. • Troubleshooting: Identify and resolve issues related to Jira functionality, performance, and integrations. • Support: Provide technical support to Jira users and stakeholders. • Documentation: Create and maintain documentation related to Jira configurations, processes, and best practices. • Compliance: Ensure that Jira usage complies with organizational policies and security standards. Qualifications: • Experience: Experience as a Jira Administrator or similar role, with a strong understanding of Jira and its ecosystem. We are looking for candidates with a total 5-7 years’ experience, including 6-12 months of experience as a JIRA administrator or alternatively, have experience of completing at least 1 full Jira implementation. • Technical Skills: Knowledge of Jira Could, Proficiency in Jira administration, including workflow design, permissions management, and troubleshooting. A good understanding of SDLC, service management processes is a plus. • Problem-Solving: Strong analytical and problem-solving skills with the ability to address complex issues. • Communication: Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders. • Certifications: Jira Administrator Certification (ACP-120) or equivalent certification is preferred.

15 years full time education

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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