Scheduled Hours
40
Position Summary
The technical training specialist will be responsible for the design and development of the training needed to support implementation and change management and may also work with other teams (service desk and desktop support).
Job Description
Primary Duties & Responsibilities:
- In collaboration with the change management team and program consultants, develop culturally sensitive and situation-appropriate training materials – print and multi-media - to help achieve program implementation and change management goals.
- Conduct needs analysis. Participate in the evaluation of training needs and recommend effective solutions to achieve successful adoption across a wide and varied environment. Solutions may include job aids, in-system guidance, on-demand online training, multimedia resources, instructor led trainings, visual guides, hybrid sessions, workshops, or lab hours, and should include an awareness of accessibility standards, actionable metrics, and ongoing operational needs.
- Collaborate effectively with Subject Matter Experts, the program team, the Training Lead, and implementation partners to ensure deliverables are timely, and risks are identified and communicated appropriately.
- Develop, test, implement and present training in multiple formats such as case scenarios, simulations, eLearning, etc. following prescribed strategies and methods.
- Perform other duties as assigned.
Working Conditions:
Job Location/Working Conditions
Physical Effort
Equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
Certifications:
No specific certification is required for this position.
Work Experience:
Relevant Experience (2 Years)
Skills:
Business Environment, Business Process Analysis, Customer Communications, Develop Training Programs, Instructional Design, Training and Development, User Documentation
Driver's License:
A driver's license is not required for this position.
More About This Job
Washington University seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Preferred Qualifications
Education:
Master's degree
Certifications:
Associate Professional in Talent Development (APTD) - American Society for Training and Development (ASTD), Certified Professional Facilitator (CPF) - International Association of Facilitators (IAF), Certified Professional in Talent Development (CPTD) - American Society for Training and Development (ASTD)
Work Experience:
No additional work experience beyond what is stated in the Required Qualifications section.
Skills:
Adobe Applications, Adobe Creative Cloud, Canvas by Instructure, Change Management, Deadline Management, Learning Management Systems (LMS), Microsoft Office, Online Learning, Online Training Design, Presentation Design, Presenting to Groups, Project Administration, Saba LMS, Screen Capture, Strategic Thinking, TechSmith Camtasia Studio, Training Course Development, Training Modules, Visual Aesthetics, Workday
Grade
G12
Salary Range
$58,400.00 - $99,700.00 / Annually
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.