Senior Platform Manager

Posted:
10/31/2024, 5:10:36 AM

Location(s):
London, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Senior

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. 
 
Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO.  

We’re making new and exciting things – and we could really do with your help. 

Revenue Operations is a small but mighty team at MOO. We implement and manage the tech stack for our sales, marketing, customer success and customer services teams, ensuring they are able to use our tools effectively to serve our customers. We also partner with many other teams cross-functionally on exciting projects, such as MOO"s new customer platform.

MOO is seeking a Salesforce certified Senior Platform Manager to join our Revenue and Customer Operations team. This person will ensure teams leverage the most effective tools, processes and insights to support the growth ambitions of the business.

This is a great opportunity for someone who understands the sales process, has strong analytical and problem-solving skills, and can effectively manage multiple stakeholders.

Some days you will serve as an expert consultant to teams on creating or improving processes, some days you will be deep into Salesforce automations and workflows, and some days you will be in the weeds Imagining it Better and Keeping it Simple - finding better ways to for our sales and marketing teams to leverage our systems and data to develop new Go-To-Market strategies. We want someone who is adaptable, owns this area of the business, and actively seeks out ways to add value to the team.

The successful candidate will report to the Head of Global Revenue Operations within our Customer team, and work closely with the broader growth and tech teams at MOO across the US and UK.
What’s it like to work at MOO? 
MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.

That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, MOO’s share option scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.

Diversity Statement
We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.

As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.