Retail Associate II

Posted:
9/24/2024, 8:14:27 PM

Location(s):
Wembley, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Converse Sales Associate 16 hours.

As a Sales Associate, you will be responsible for driving the selling efforts and customer relationships in Converse stores through excelling in customer service and selling techniques, while supporting merchandising and product flow.

 
  • Create a fun, energetic environment for our customer.
  • Knowledge of and contribution to daily sales and KPI targets
  • Consistently practice great customer service through storytelling
  • Consistently perform to operational and merchandising standards
  • Partner with teammates on tasks, processes, merchandising and product flow opportunities
  • Ensure basic understanding of footwear, apparel and accessories
  • Support superior standards around store cleanliness and store safety
  • Acts in accordance with store policies and procedures at all times.
  • Ability to work flexible hours, evenings, weekends and holidays as needed
Qualifications - External
  • 1-2 years of retail experience
  • Must be able to perform all retail floor functions including standing for extended periods, climb ladders, stock/retrieve/ merchandise, and unload shipments
  • Must be able to communicate (written and verbal) clearly with employees and customers
  • Must perform basic retail math and have basic computer skills.

Converse is more than a company; it’s a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience. From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world. Together, we’re different.