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Job Purpose

The Human Resources Business Consultant II (HRBC) serves as a partner and will support two distinct asset management subsidiaries of Jackson and other Jackson departments. The HRBC II position is both hands-on and strategic, requiring working knowledge of multiple Human Resource disciplines. This position proactively anticipates HR-related needs and is proactive in communicating business objectives from their respective business units to the HR department in order for HR to deliver solutions that are of value to the business. In addition, the HRBC II possesses a level of business literacy about their respective business units, understands its culture and its key business initiatives.

Essential Responsibilities

• Coaches and provides sound advice and consultation to respective client groups.

• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.

• Manages and resolves complex associate relations issues. Conducts effective, thorough and objective investigations.

• Conducts regular meetings with respective business units.

• Maintains in-depth knowledge of legal requirements related to day-to-day management of associates, reducing legal risks and ensuring regulatory compliance. Partners with legal department as needed/required.

• Provides day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions). Ability to develop appropriate and effective performance corrective actions and measures.

• Works closely with management and associates to improve work relationships, build morale, increase productivity and retention.

• Provides and develops HR Policy guidance and interpretation.

• Provides guidance and input in areas such as organizational design, workforce planning, succession planning, identification of training needs and individual executive coaching needs, and determining long-term and short-term staffing and recruiting needs to meet the needs of the business.

Other Duties

• May develop, implement and deliver training on a variety of HR topics as needed.

• Responds to RFPs and other metric requests as needed.

• Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

• Working knowledge of multiple Human Resource disciplines, compensation practices, performance management, federal and state employment laws, associate relations, diversity, organizational effectiveness, talent management, workforce planning and analytics.

• Familiarity with FMLA and ADA laws, processes.

• Comprehensive knowledge and understanding of business unit functions, strategic objectives, and goals from an HR and organizational perspective.

• Strong background and understanding of associate relations issues, concepts and employment law.

• Excellent consulting skills.

• Excellent client management and business literacy skills.

• Strong conflict management skills.

• Strong interpersonal and negotiation skills.

• Excellent verbal and written communication skills.

• Ability to develop strong trusting relationships in order to gain support and achieve results.

• Effectively envisions, develops and implements new strategies to address competitive, complex business issues.

• Strong attention to detail with an efficiency mindset.

• Support multiple business units in multiple locations.

• Be flexible and available to interact with associates at all levels.

• Be self directed and motivated.

• Take initiative to identify and anticipate client needs and make recommendations for implementation.

• Ability to work with minimal direction and work independently yet is collaborative within the HR organization.

• Working knowledge of Workday or a comparable human capital management system.

Qualifications

• Bachelor's Degree required.

• 5+ years Human Resources experience in a professional services environment and resolving associate relations issues required.

• Financial services experience strongly preferred.

• Society of Human Resources Management (SHRM) Profession in Human Resources (PHR) preferred.

We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.