The Business Associate is a senior level position responsible for the overall administrative activities of a business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Associate may coordinate and manage activities such as the tracking of business financials, employee headcount and other administrative needs as necessary. May manage ad hoc projects as requested.

* You must live in the Jacksonville, FL. area and report on site to the office 3X per week.

Responsibilities:

• Serve as communications lead on strategy development and execution for internal business messaging
• Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives
• Assist leadership/Chief of Staff in promoting and executing communications program
• Drive productivity/ cost savings initiatives in partnership with the senior management team
• Participate in People Engagement Working Group and promote Voice of the Employee (VOE) communications
• Identify and develop business content for deployment, to enhance brand awareness with stakeholders and clients
• Advise, write and edit on company-wide communications
• Develop and maintain communication standards and procedures; serve as subject matter expert on communication tools and applications
• Develop monthly communications metrics to monitor and measure impact of the communication plan
• Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact
• Complete financial deliverables including monthly forecasts, the annual investment process, client reporting and ad hoc requests
• Leverage technology and tools to enable communications and generate excitement and interest in risk communications
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in a financial services role
• Communications or marketing experience preferred
• Demonstrated working knowledge of financial services industry
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

About the Team:

The Finance Chief Operating Office Business Management & Financial Governance Team supports the Finance COO organization as well as driving key strategic priorities, process improvement and governance across the Finance disciplines.

About the Role:

The Sr Business Associate position is a senior level position responsible for the overall administrative activities of a function, specifically Finance COO Resource Management activities.

Position responsible for maintaining a strong and disciplined approach to Headcount Planning, Organizational Design Principles, and Location Strategy supporting the Finance COO organization. This role will maintain detailed tracking of the resource plans and prepare various reporting requirements to support business decision management.

Key Responsibilities:

• Lead budget/quarterly forecast processes and weekly hiring projections in support of resource planning for the Finance COO Organization
• Partner with eight teams in Finance COO, HR and Finance to ensure appropriate headcount planning
• Maintain resource positions in Resources@Citi
• Perform reactive, proactive, and preventive position attribute management to ensure data integrity
• Prepare summary presentation materials and present to senior management. Analyze and synthesize information to make informed decisions.
• Leverage advanced Excel features in support of data gathering, analysis, and reporting. Effectively use data to visualize and communicate findings.
• Support other administrative duties and ad hoc projects as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6+ years of experience within the Financial Services industry or Business Execution functions
• Previous resource management and/or workforce planning, preferred
• Experience in data analysis with advanced Microsoft Office Excel skills
• Experience developing presentation material w proficiency in Microsoft Office PowerPoint
• Proven relationship management skills with ability to deepen relationships and build partnerships across teams, executive management team and key functional support areas
• Excellent ability to communicate effectively (written and oral) and work well on cross-functional teams
• Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests
• Proven self-motivation to take initiative and master new tasks quickly in a dynamic, fasts-paced environment while maintaining attention to detail and accuracy.

Education:

• Bachelor’s Degree/University degree
• Master’s degree a plus
• PmP, PgMP are a plus

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Administration

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$113,840.00 - $170,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Sep 11, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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