Technology Services Engineer II 

Career Level: IN2 (I) 

Location: Chennai 

About Global Tech. 

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. That’s what we do at Walmart Global Tech. We’re a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and empower our 2.3 million associates. To others, innovation looks like an app, service or some code, but Walmart has always been about people. People are why we innovate, and people power our innovations. Being human led is our true disruption. 

Team and Position Summary:  

Items & Inventory: This is the team that ensures our customers receive their orders as fast as they want and where they want, in a friction-less, predictable way. Build reusable SaaS products and services that manage our catalog and power end-to-end inventory management, ranging from replenishment and fulfilment to transportation. With end-to-end inventory management, ranging from replenishment and fulfilment to transportation, they provide our drivers and partners with the tools they need to get the right items, on time, in the right packaging to customers. 

Our team is responsible for Supporting Wal-Mart in-house applications and 3rd Party applications on the Warehouse systems to make sure Warehouse operations are not interrupted due to any reasons. We interact with multiple teams across the company to provide scalable robust technical solutions. 

Position Responsibilities:  

• Providing software application support under the supervision of the Senior Engineer and ensure application are healthy all the time (16/7) 

• Performing analyses on software application functionality and suggesting improvements 

• Ensuring effective front end and back-end functionality of applications 

• Consulting with the software development team, internal users, and clients to improve application performance 

• Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer 

• Keeping a record of configuration changes and scheduling application updates 

• Documenting processes and monitoring application performance metrics 

• Providing front-end support to clients and colleagues in other departments 

Position Requirements:  

Minimum qualifications: 

• Bachelor’s degree in computer science or related technical field 

• Minimum 3+ years of experience in Application Development & Support 

• 3+ years of experience in building/supporting of large-scale applications using multiple technologies (i.e. Knowledge in Java/J2EE, Informix SQL, Unix/Linux, Perl/Shell Scripting, Azure Cloud, Windows PowerShell commands) 

• 3+ years of experience in systems design, algorithms, and distributed systems 

Additional Qualifications:  

• Knowledge on ITSM, SNOW & JIRA tools 

• Clouds hand-on knowledge is desirable 

• Demonstrable experience as an Application Support Engineer in a related field 

• Shell/Perl, Unix/Linux troubleshooting commands  

• Advanced proficiency in determining the causes of application errors and repairing them 

• Automation experiences using scripting and tools 

• Ability to keep up with innovation in application design 

• Support certificate renewals 

• Exceptional communication skills 

Walmart Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.