Working with Global/Local HR teams to gather and define functional requirements along with detailed data item interface mappings.

• Managing the integration vendors and key HR contracts such as Workday, Kronos licenses and also the integration support team.
• Creates and maintains quality technical and functional design documents.
• Investigate problem areas in the application and its customizations and evaluates the business processes against the standard application capabilities.
• Coordinate the build of new customizations according to high quality standards.
• Assist in the creation and maintenance of reference materials for the HR applications and integrations architecture, metadata, support and training.
• Manages the status of the problems using a global support system and to keep manager and stakeholders informed about the statuses of reported problems.
• Works closely with the Integrations manager to ensure all projects and initiatives are aligned with defined business demands.
• Supports the implementation of standard group applications and the retirement of local non-group solutions. Advises users on the correct usage of the supported applications.
• Stays current on industry practices and issues, assessing and communicating their potential impact on the business.
• Attend/participate in meetings that pertain to assigned responsibilities and complies with all corporate and departmental policies/procedures and applicable governmental regulations.
• Coordinate software tests outside of normal business hours as and when required.
• Other duties and responsibilities as assigned, which may include cross-utilization within the department or with other departments.

Education:

• Bachelors or master’s degree in Maths / Statistics / Analytics / Computer Science / MIS with IT focus

Work Experience:

• 3+ years of IT management experience leading HRIS and Integration teams.
• Experience in managing projects and leading teams of 7+ developers.
• Airline catering industry experience desirable.

Technical / Language Skills:

• Experienced with development & testing methodologies, SLA’s and performance statistics. • Experienced working with management and speaking in business terms around impacts, progress, and next steps. • Critical thinking skills to resolve problems and present solutions with good task prioritization and time management skills.
• Flexible, enthusiastic approach to work including a strong desire to succeed with the ability to organize and track many simultaneous activities.
• Ability to foresee risks and recommend mitigation approaches and to identify issues while managing effective outcomes.
• Good understanding of commercial and financial implications of operational changes.
• Excellent communication skills in spoken and written English; other European languages an advantage, German and French are a plus. Excellent knowledge of Microsoft products (Word, Email, Access, Excel, SharePoint).
• Experienced in collaboration with Internal and External Customers.
• Excellent people and interactive skills; must be able to communicate with internal and external colleagues at all levels.
• Solid interpersonal communication across multi-cultures.

Travel:

• A valid passport for possible international travel is required and you will be required to travel and work away from home up to 60% of the time.
• This role assumes the normal full-time working pattern. It is to be expected that additional hours will be required during key delivery points.