Director Account Executives (SMB) (Hybrid)
Posted:
11/10/2025, 5:34:48 AM
Location(s):
Florida, United States ⋅ Clearwater, Florida, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Sales & Account Management
Workplace Type:
Hybrid
Pay:
$52/hr or $108,160 total comp
About KnowBe4
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
Clearwater positions open to candidates located in greater Tampa Bay area.
The Director Account Executives (SMB) is responsible for managing a team of Account Executives and maximizing all sales opportunities they are assigned. More specifically, this position will ensure that subordinates are meeting and/or exceeding their monthly sales quota by targeting new business as well as reactivating dark (lapsed) customer accounts. In addition, this position will work to employ best in class sales techniques to ensure the sales team delivers on its revenue goals on a monthly, quarterly and annual basis.
Responsibilities:
- Manage and coach a team of 8-12 Account Executives to develop a strong team of world class sales professionals
- Monitor the statistics for the Account Executives within the assigned territory
- Maintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your Account Executives to ensure forecast accuracy and sales goal achievement
- Coach and support the Account Executives by assisting with closing deals by tags, handling customer objections, reactivating dark deals, and handling coaching plans and drilling as needed to improve skills
- Maintain accurate reporting and pipeline management
- Prioritize the workload and direct the activities of Account Executives
- Identify areas of improvement and suggest/execute training and/or disciplinary actions to increase production
- Be an expert on closing, negotiating, prospecting and other sales techniques that are necessary to be a top performer and consistently achieve sales quota
- Handle day to day needs of the sales team they manage
- Provide genuine recommendations as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organization gives significant weight
Minimum Qualifications:
- Bachelor’s Degree is a plus
- 2+ years management experience preferred
- SaaS sales background preferred
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Leadership skills required
- Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle
- Strong verbal and written communications
- Excellent time management and organization skills
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
KnowBe4
Website: https://www.knowbe4.com/
Headquarter Location: Clearwater, Florida, United States
Employee Count: 1001-5000
Year Founded: 2010
IPO Status: Delisted
Last Funding Type: Post-IPO Equity
Industries: Computer ⋅ Cyber Security ⋅ Network Security ⋅ Security ⋅ Software