Posted:
9/18/2025, 8:12:58 AM
Experience Level(s):
Senior
Field(s):
IT & Security ⋅ Software Engineering
Workplace Type:
Remote
What is PerfectServe?
PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this year’s Inc 5000 list, which profiles the fastest-growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow!
PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows.
By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.
We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day.
Position Overview:
PerfectServe is in search of a talented Senior Systems Engineer to aid in the development and implementation of our cloud capabilities. The ideal candidate will possess extensive experience with cloud-based infrastructure, particularly with AWS, along with a strong understanding of emerging technologies, platforms, and applications. This role demands the ability to tailor these technologies to enhance our business's security and efficiency. The ideal candidate will have a strong understanding of traditional data-center technologies with relevant support experience.
Key Responsibilities and Qualifications:
Essential Functions:
Beneficial Qualifications:
What we offer within Platform Operations:
We have a unified and experienced team unlike one you’ve worked with before. We challenge ourselves to find the best industry standard solutions for our platforms we maintain. We are collaborative and your voice will be heard. Our most junior engineer has the same voice as our most experienced engineer.
Given the amount of pressure and workload our team handles, it stands to reason that our team supports each other. We also recognize the stress this position brings and have a flexible schedule, including making it easy to take time off. We know that personal appointments come up, and we will do everything we can to support you with last minute conflicts. We truly embrace what it means to be on a team. We fail as a team and we succeed as a team.
**Please do not use AI tools to generate your application materials. We value authentic, personal communication and want to understand your unique voice and perspective.**
We offer a salary range of $110,000–$140,000 per year, with compensation tailored to your background, strengths, and potential to grow within the team.
PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.
Website: https://www.perfectserve.com/
Headquarter Location: Knoxville, Tennessee, United States
Employee Count: 251-500
Year Founded: 1997
IPO Status: Private
Last Funding Type: Private Equity
Industries: Health Care ⋅ Hospital ⋅ Medical ⋅ Mobile