Job Description

MAJOR RESPONSIBILITIES

• Provide clinical support to customers and salesforce on clinical products and services.
• Call on potential and existing clinical customers within assigned territory (independently and in collaboration with Medline salesforce) to expand and retain business.
• Partner with sales force on product conversions and implementations.  Assist sales in their territories as needed at the local and national/corporate account level.
• Complete basic discovery assessments and data analysis.  Identify problem areas and recommend changes and solutions.  Develop customer growth and retention service proposals through consultation and relationship building with key accounts.
• Conduct quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations.  Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area.
• Engage in professional organizations; attend national, regional, and local industry events.

MINIMUM JOB REQUIREMENTS

Education

• Per certification requirements.

Work Experience

 At least 3 years of clinical experience (patient care, education, or medical sales/support).

Knowledge / Skills / Abilities

Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.

Experience prioritizing workload and scheduling effectively in order to meet deadlines.

Experience developing and delivering presentations to various audience levels within, and external to, an organization. 

Proficient in Microsoft Word, Excel, PowerPoint.

Position requires travel (by air/auto) up to 30% of the time for business purposes (within state and out of state).

Environment includes office setting and medical facilities.

Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts).

DISCLAIMER

All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability/handicap status or any other legally protected characteristic.