JOB DESCRIPTION:

Job Description

The Education Director drives the development and execution of a comprehensive, APAC-wide CRM education strategy that increases market share and accelerates revenue growth. The role collaborates with the GMs / CMs to ensure alignment, visibility, and accountability in delivering strategic outcomes. It also plays a key role in engaging KOLs, professional societies, and internal stakeholders to position Abbott as a leader in CRM innovation and education.

Key Areas of Responsibility

Education & Training Excellence

• Lead regional and local education teams, including direct and dotted-line reports.

• Design and deliver physician education, fellow development, and technical training for employees.

• Build educational excellence through curriculum design, digital learning, centers of excellence, proctorship, and fellowship programs.

• Establish systems to measure education outcomes and continuously improve program effectiveness.

• Act as an ambassador for Abbott’s commitment to education in collaboration with professional societies and KOLs.

Sales Enablement & Commercial Readiness

• Develop and implement sales training programs focused on CRM solutions, customer engagement, and value-based selling.

• Partner with Sales leadership to identify capability gaps and tailor training to improve field force performance.

• Integrate digital tools and analytics into training to enhance commercial effectiveness and agility.

People Leadership

• Select, develop, and retain a high-performing education team.

• Coach and mentor team members to build future leaders and drive engagement.

• Promote a culture of accountability, innovation, and customer focus.

Minimum Qualifications:

Qualifications

• Tertiary qualifications in biomedical / medical science, business, marketing or related field; MBA preferred.

Experience/ Skills

• 10+ years of experience in Marketing or Training with well-established global company, ideally in Medical device industry.

• Strategic planning and analytical skills – proven ability to identify business challenges and propose action plans.

• High-energy, self-starter who is assertive, possesses a high degree of self-confidence and intellectual curiosity, exhibits a bias for action, demonstrates good executive presence, and has a high degree of commitment to meeting deadlines and objectives.

• Strong communication skills.

• Ability to build strong, collaborative working relationships with all levels of management, the sales force and customers.

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Support & Administration

     

DIVISION:

CRM Cardiac Rhythm Management

        

LOCATION:

Hong Kong : Suite 1608, 16/F Exchange Tower, 33 Wang Chiu Road, Kowloon Bay, Kowloon, HONG KONG

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable