Posted:
10/7/2024, 3:21:09 AM
Location(s):
Atlanta, Georgia, United States ⋅ Georgia, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Workplace Type:
On-site
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.
Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.
Primary Job Posting Location:
Atlanta, GA 30341Additional Job Posting Locations:
(Other locations that this position could be based)
Responsibilities:
The part-time Library Assistant II position covers evenings, weekends, and other necessary shifts, providing excellent frontline circulation customer service and working in a team-based environment under the daily guidance of the Swilley Library Director. Routine tasks include providing excellent customer service, maintaining a positive attitude and serving as the outward face of the Library, operating a web-based circulation system, assisting with inter-library loans, providing reserve services, opening and closing the library building, shelving materials, monitoring patron and building security during assigned hours, and other tasks as assigned.
Qualifications:
High School Diploma or GED
Foundational knowledge of Microsoft products such as Word, Excel, Outlook
Minimum 1 year of library experience or direct customer service experience
Knowledge/Skills/Abilities:
1. Knows how to communicate and interact effectively with patrons and colleagues in person, electronically, and via the telephone to provide quality customer service.
2. Personable, with a good professional image and attitude as well as enthusiasm for daily front-end interactions with patrons. Ability to work as part of a team and to work cooperatively and creatively with colleagues to maintain a positive work environment.
3. Knows how to operate and troubleshoot office equipment, including photocopiers and microform reader/printers, computers, printers in order to assist patrons and ensure they are working efficiently.
4. Knows how to use Microsoft Word and Excel to maintain records and prepare reports.
5. Knows how to use web editing software in order to create, modify, and publish web content.
6. Knows how to use the integrated library system to circulate materials, prepare notices, place holds and/or recalls, conduct basic processing, and obtain statistical data.
7. Ability supervise student assistants and evaluate their work to ensure effective workflow.
8. Ability to move boxes and materials of up to 30 pounds in order to shelve and or move library materials with or without reasonable accommodation.
9. Ability to produce accurate work, ability to organize work, and ability to set and adjust priorities.
10. Ability to push fully loaded book trucks, and ability to reach and bend to shelve library materials with or without reasonable accommodation.
11. Ability to use independent judgment to make appropriate decisions.
12. Ability to stay motivated, be proactive, and to demonstrate innovation.
Background Check Contingencies:
- Criminal History
Document Attachments:
- Resume
- Cover letter
- List of three professional references with contact information
Why Work at Mercer University
Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more!
At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.
For more information, please visit: https://hr.mercer.edu/prospective/
AA/EEO/Veteran/Disability
Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.
Website: https://merc-mercer.org/
Headquarter Location: Warner Robins, Georgia, United States
Employee Count: 101-250
Year Founded: 1987
IPO Status: Private
Industries: Industrial ⋅ Logistics ⋅ Mechanical Engineering ⋅ Non Profit