Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft 365
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Tenant-to-Tenant Migration Engineer you will need a strong background in Microsoft 365 (M365) services to lead and support enterprise-level migration initiatives. You will have demonstrable experience delivering complex tenant-to-tenant migrations, utilizing various third-party tools and Microsoft-native capabilities to manage data, user identities, and workloads in a secure and scalable manner. Roles & Responsibilities: • Design, plan, and execute M365 tenant-to-tenant migrations including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams • Conduct pre-migration assessments, dependency mapping, and readiness evaluations. • Manage and execute the migration lifecycle: discovery, pilot, cutover, and post-migration validation. • Collaborate with stakeholders to define migration strategy, schedule downtime, and communicate risks and mitigations. • Perform PowerShell scripting and automation tasks for user provisioning, data transformation, and reporting. • Troubleshoot and resolve technical issues during migration phases with minimal user disruption. • Maintain detailed documentation of migration configurations, processes, and issue resolutions. • Work closely with IT security, compliance, and identity teams to ensure secure migration practices. • Provide post-migration support and ensure successful handoff to operational teams. • Experience with Microsoft 365, with a focus on Exchange Online, SharePoint, OneDrive and Teams • Proven track record of delivering multiple tenant-to-tenant M365 migration projects at scale. • Strong hands-on experience with migration tools such as: ? Quest On Demand Migration ? BitTitan MigrationWiz ? ShareGate • Proficiency with PowerShell for automation, reporting, and custom task handling. • Understanding of Microsoft 365 security and compliance considerations in migration scenarios. • Familiarity with data governance, information protection, and retention policies. Day-to-Day Activities: • Participate in technical planning sessions and stakeholder meetings. • Conduct tenant discovery and environment analysis. • Prepare user mapping, data inventories, and cutover schedules. • Configure and test migration tools and scripts. • Execute migrations according to the agreed project plan. • Monitor migration dashboards, logs, and reports for performance and errors. • Coordinate with end users and helpdesk teams for issue resolution.

15 years full time education

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