We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to making a difference. 

What we offer: 

• Competitive Starting Pay 

• Paid Training 

• Global Advancement Opportunities 

• Company Vehicle (as applicable) 

• Referral Bonuses 

• Comprehensive Benefits 

• Medical/Dental/Vision insurance 

• Health Savings Account (HSA) 

• Life Insurance 

• 401(k) savings plan with company match

• Short-Term and Long-Term Disability 

• Employee Assistance Program 

• Wellness Program 

• And More!

What you will do 

• Receive service calls from the Service Resource Center, including a brief description of equipment/system malfunctions. 

• Contact customer representative and ascertain equipment/systems problems. 

• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. 

• These include but are not limited to wet (steel, copper, and CPVC), dry, pre-action, deluge, and fire pumps. 

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment. 

• Read and interpret diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals. 

• Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction. 

• Electronically complete Service Acknowledgements with proper coding and obtain the customer’s signature. 

• Perform other duties as assigned. 

What we look for  

• 3-5 years of documented experience in the Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems

• High School Diploma or equivalent required. 

• Able to pass a pre-employment background and drug test.  

• Ability to follow verbal and written instructions.

• Capable of performing physical labor including carrying and moving equipment and tools up to 50-70 lbs.  

• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. 

• Ability to work flexible hours including weekends to meet customer requirements  

• Occasional overnight travel might be required. 

• Demonstrate a high level of customer service.

• Ability to adhere to, implement, and always follow safety guidelines and procedures. 

• Strong organizational skills, a positive attitude, and an ability to learn quickly 

• Possess a valid driver’s license and driving record that meets company requirements  

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