Posted:
8/26/2024, 3:33:30 AM
Location(s):
Arkansas, United States ⋅ Little Rock, Arkansas, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Medical, Clinical & Veterinary
Closing Date:
Sponsorship Available:
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
At UAMS we value Diversity, Equity and Inclusion.
For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].
Department's Website:
High School diploma/GED plus two (2) years of customer service or healthcare experience required.
Additional Information:
Responsibilities:
Interacts with and assists the public in a professional and friendly manner as needed.
Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
Demonstrates positive working relationships with co-workers, management team, and ancillary departments.
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.
Consistently utilizes communication devices and keeps accurate records as required.
Demonstrates effective service recovery skills; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assists internal and external stakeholders as needed with exceptional customer service.
Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration as needed, and inputs and/or updates accurate patient information.
Process walk-ins, create new patient charts, access systems for orders as appropriate.
Conducts insurance verification and benefit explanation by running eligibility on patients, requesting outside records, and gathering outside medical records from referrals and files patient charts as needed.
Pick up and deliver mail to mailroom, ensure the waiting room is clean, stocked with educational information and coffee.
Perform ABN completion, schedule surgeries and/or tests.
Issues school/work excuses, send out no show letters, take patient photos.
Responsible for blocking schedules as appropriate, canceling and rescheduling appointments as requested.
Collects and posts payments and issues receipts.
Responsible for reconciliation/management change fund.
Responsible for reconciliation of daily deposit & batch dollars and must complete deposit agreement.
Maintain initial plan of care (signatures, etc.), and is responsible for recording daily and monthly statistics and communication of any medical records issues.
Attends required training and/or in-services.
Attends staff meetings and participates in the orientation and/or training of new staff.
Participates in annual educational needs assessment.
Maintains required job skill competencies and completes skill assessments annually.
Completes and maintains documentation of continuing education hours annually.
May perform other duties as assigned.
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
Please contact [email protected] for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Website: https://uamshealth.com/
Headquarter Location: Little Rock, Arkansas, United States
Employee Count: 10001+
Year Founded: 1879
IPO Status: Private
Last Funding Type: Grant
Industries: Education ⋅ Health Care ⋅ Non Profit