JOB DESCRIPTION:
MAIN PURPOSE OF ROLE
Drive growth of Abbott Nutrition products through the development of strategic partnerships with key accounts that build long-term and sustainable business partnerships with strategically important accounts and boost brand loyalty and advocacy.
Develop a deep understanding and relationship of all key account stakeholders and decision-makers at the executive level, develop strategy and concise engagement plans for key accounts that bring added value to the customer and Abbott
Develop a robust talent pipeline of high performers who drive the business, and may be developed into future sales leaders
KEY RESPONSIBILITIES
- Leverage business analytics and customer insights to conduct on-going analysis of growth potential throughout the region and create an omnichannel engagement strategy to influence customers/stakeholders to exclusively partner with, support, invest in, and stock Abbott products (Mapping the market)
- Prioritize trade category opportunities within territory/area by using real-time omnichannel business intelligence to allocate resources
- Leverage trade marketing, sales analytics, CRM data and other measures (as required)
- Develops strategic, influential customer relationships of all types throughout the region and build customer loyalty and move towards partnership using multiple engagement channels (digital, remote/virtual & face-to-face)
- Be the main communications link and serve as the contact person with that customer on all issues including but not limited to contract management, invoicing, operational problems, complaints, quality of service
- Better understand customer’s current and future needs and foster innovation to find new ways to serve customers. understand competitor activity and develop customer retention strategies
- Conducts strategic negotiations with key account decision-makers and stakeholders across the region to achieve win-win solutions
- Innovate the use of digital tools and platforms to deliver different types of customer/business value to a variety of customers
- Collaborates with cross-functional teams (Marketing, Analytics, Training) to plan and execute brand strategy at the regional level and improve the quality of customer insights
- Outperform competition in share of shelve, visibility and product category placement to establish brands’ superiority at Key Account level
- Evaluates market dynamics based on market trends, formulate demand analysis framework and establish key priorities to analyze target customers in identifying opportunities to influence the market
KEY REQUIREMENTS
Bachelor degree in any field
At least 8 years of experienced in key account management in modern trade channel
Strong sales and negotiation skills
Strong analytical and strategic thinking
Thai native with good command in English
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Sales Force
DIVISION:
ANI International Nutrition
LOCATION:
Thailand > Bangkok : Q-House Lumpini Building
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 50 % of the Time
MEDICAL SURVEILLANCE:
Yes
SIGNIFICANT WORK ACTIVITIES:
Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)