At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Program Manager II - Data Insights and Solutions

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

EI Administration Education-Research Innov and Educ

                      

Job Code

T24505

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Cleveland Clinic Education is a core component of the institution’s mission, focused on advancing medical knowledge and patient care through research, education, and translating scientific discoveries into practical applications. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career. 

Cleveland Clinic Education is a core component of our organization's mission.  

The Education Information Solutions team is seeking a Program Manager II with expertise in data visualization and Tableau to design, build, and maintain interactive dashboards and reports that drive decision-making across Cleveland Clinic Education. The ideal candidate will collaborate with stakeholders to understand business needs, optimize data workflows, and deliver visually compelling analytics solutions. As Program Manager II, you will also work to help develop process automation and workflow solutions via Microsoft Power Platform.  

A caregiver in this role works days from 8:00 a.m. – 5:00 p.m.

This is a hybrid position, with three days on-site per week and two days remote following the new hire period.

A caregiver who excels in this role will:

• Develop, implement, manage, and maintain operational systems and activities.

• Serve as a liaison with all levels of the organization and outside community. 

• Manage multiple priorities and projects with competing deadlines. 

• Allocate time to meet completion requirements.  

• Serve as a coach and mentor for other positions in the department. 

• Review and monitor adherence to Human Resources policies and corporate compliance procedures. 

• Help build tableau dashboards, power BI dashboards and use data sources to provide accurate reporting and support tools.

• Perform regular maintenance and updates of departmental dashboards.

• Utilize Power Automate and Power Platform tools to streamline processes and move data to automated systems, reducing manual input and minimizing human error.

Minimum qualifications for the ideal future caregiver include:  

• Bachelor's Degree in Business Administration, Healthcare Administration or a related field and three years of experience in project management, data analysis and systems training

• OR Associate’s Degree and five years of experience

• OR Master’s Degree and two years of experience 

Preferred qualifications for the ideal future caregiver include:  

• Data analysis experience in a healthcare setting

• Experience with visualization

• Experience with tableau or Power B

• Experience working with raw data sources

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements: 

• Ability to perform work in a stationary position for extended periods

• Ability to operate a computer and other office equipment

• Ability to communicate and exchange accurate information

• Ability to travel throughout the hospital system

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities