With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.”

The Role:

As a Risk & Compliance Specialist, you will provide advice and guidance to enhance RAC Insurance’s risk management and compliance practices. You will assess incidents, conduct control testing, and monitor key risk indicators, ensuring that all actions support our commitment to excellent service for our members.

This role is offered on a Full Time, Maximum Term Contract until 30 September 2025.

Key Responsibilities:

• Triage reported incidents to assess compliance and operational impacts.
• Investigate incidents thoroughly, ensuring all relevant scenarios are identified.
• Capture investigation data in the risk management system and recommend improvements.
• Escalate material or systemic incidents and manage resolution through issue management.
• Conduct control testing and document outcomes, providing feedback to control owners.
• Monitor and update key risk indicators.
• Educate stakeholders on risk management practices to foster a strong risk culture.
• Continuously enhance personal and team knowledge of risk and compliance.

What are we looking for?

• Experience in risk or compliance management within a regulated environment.
• Familiarity with APRA standards, the General Insurance Code of Practice, and ASIC regulatory guides, including breach reporting.
• Strong analytical skills for root cause analysis and practical problem-solving.
• Ability to relate incident management to member impact, keeping their needs central.
• Excellent communication and relationship-building skills with internal stakeholders.
• Attention to detail, strong organisational skills, and the ability to manage competing deadlines.
• A proactive approach to learning and sharing knowledge.
• Qualifications in insurance, financial services, risk management, or a related field (desirable).

What can we offer you?  

• A workplace culture where our people feel valued, respected and empowered  
• Work in flexible ways that meet work/life commitments and support wellbeing  
• Be part of a purpose led organisation that gives back to the WA community  
• An environment that values ongoing career development  
• Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services  
• Opportunities for community engagement and corporate volunteering  

Why Join Us? At RAC, you’ll be part of a purpose-driven organization that values its employees' contributions. We offer a collaborative and supportive work environment, where professional growth and development are encouraged. Join us in making a positive impact on the future of insurance in Australia.

Applications Close Monday 4th November 2025

We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.

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