Clinical Services Supervisor RN Surgical Specialties Minneapolis

Posted:
9/13/2024, 6:05:27 AM

Location(s):
Minneapolis, Minnesota, United States ⋅ Minnesota, United States

Experience Level(s):
Junior

Field(s):
Medical, Clinical & Veterinary

Workplace Type:
Remote

Number of Job Openings Available:

1

Date Posted:

September 13, 2024

Department:

62865600 Surgery Southwest

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

Clinic located in Minneapolis on Abbott Northwestern (ANW) Hospital campus

  • Position will provide day-to-day support to clinical staff
  • Direct supervision of clinical staff (non-union RNs, LPNs, MAs, etc., including remote workers for multiple specialties). 
  • Day shift hours
  • Salaried position
  • No weekends, evenings or major holidays
  • Multi-specialty clinic that houses General Surgery, Plastic Surgery & Surgical Weight Management
  • Connected via skyway to Starbucks, Panera Bread, and the diverse food offerings of the Global Market
  • 1+ miles round trip of indoor walking paths
  • Pharmacy on site for employee use inside ANW
  • Dynamic team environment that feels like family

Job Description:

Supervises patient care, clinical operations and works in partnership with site leadership to leverage the strengths and expertise of all to support exceptional clinical quality results. Participates in planning, implementing, coordinating and evaluating patient care activities, staff education and management activities.

Principle Responsibilities

  • Coordinates daily operations and staff
    • Supervises and understands the scope of practice of patient care delivery by staff.
    • Participates in daily huddles to ensure nursing and clinical staff have the equipment, tools and resources required for patient care and to accomplish clinical objectives.
    • Hires, manages, leads and engages staff to effectively drive performance to support patient care and clinical objectives.
    • Ensures effective orientation processes and clinical training to enable staff to operate at the top of their licensure or certification for optimal clinical outcomes.
    • Builds and retains engaged staff by utilizing employee engagement data, tools and methods.
    • Supports and manages staff volumes.
    • Participates in the development and management of the clinical operations budget and capital requests.
    • May manage a remote workforce.
  • Patient experience, clinical quality and safety
    • Partners with site leadership to develop, implement and evaluate patient care delivery processes.
    • Utilizes patient experience and feedback to inform improvements and immediate recovery as needed.
    • Empowers staff to resolve patient complaints and concerns and creates a culture of service recovery.
    • Supports an environment to achieve quality goals by identifying and removing barriers, communicating changes, and ensuring training and development of staff.
    • Ensures compliance with regulatory and safety requirements, integrity and confidentiality of patient information and data, and maintains a safe environment for staff and patients.
    • Partners with the safety lead to conduct or observe drills, evaluate staff preparedness and proactively address gaps.
  • Continuous process improvement
    • Utilizes process improvement methodologies to drive clinical outcomes.
    • Creates a culture of continuous process improvement by empowering staff to identify issues and develop solutions.
    • Participates and/or leads deployment of system-wide initiatives utilizing effective change management and performance management methodologies.
  • Other duties as assigned.


Required Qualifications

  • Associate degree Nursing or related field with a minimum of 3 year's of hospital or clinic Registered Nurse experience
  • Demonstrated leadership experience


Preferred Qualifications

  • Bachelor's degree in Nursing or related field with a minimum of 2 year's of hospital or clinic Registered Nurse experience
  • Project and initiative experience
  • 2+ years of supervisory experience


Licenses/Certifications

  • Licensed Registered Nurse - MN Board of Nursing required if working in MN upon hire
  • Licensed Registered Nurse - WI Dept of Safety & Professional Services required if working in WI upon hire
  • BLS Tier 1 - Basic Life Support - Multisource required by completion of orientation


Physical Demands

  • Medium Work*:
  • Lifting weightUp to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently