The Sr. Technical Program Manager (STPgM) owns the end-to-end delivery of complex, client-facing software programs. This role turns business strategy into reality, driving alignment across customer needs, product priorities, and technical delivery. The STPgM ensures every release is delivered on time, with quality, and measurable value, using industry-standard delivery metrics to manage performance, risk, and predictability. When projects falter, the STPgM moves fast—stabilizing red and yellow programs, restoring confidence, and driving outcomes. Up to 30% travel required.

Responsibilities

• Own program-level outcomes for multiple streams, ensuring delivery on time, within scope and budget, while aligning roadmaps with business objectives. 30%
• Lead cross-stream resource allocation, dependency management, and risk resolution to maintain predictable outcomes. 20%
• Develop and maintain accurate financial forecasts, monitoring variance and ensuring profitability. 20%
• Provide consistent communication of program health, risks, and outcomes to senior stakeholders, translating technical challenges into business impact. 15%
• Ensure disciplined planning, estimation, and quality reviews across delivery teams. 10%
• Contribute to mentoring and developing project/program managers, improving delivery capability and accountability.

Qualifications

• Advanced program management expertise across multiple delivery streams.
• Strong financial acumen including forecasting, variance tracking, and profitability management.
• Technical fluency in system integrations, data flows, and product usage to support credible client and stakeholder engagement.
• Proficiency in risk identification, mitigation, and dependency resolution across programs.
• Ability to translate technical details into clear business impact for senior audiences.
• Strong communication, collaboration, and influence across business and technical functions.
• Proven ability to mentor project managers, strengthening discipline and delivery practices.

Toshiba Global Commerce Solutions, offers a competitive salary and generous benefits package including the following:

• Hired directly by Toshiba and 100% under payroll.
• Benefits of the law (IMSS, INFONAVIT).
• Life insurance, major medical expenses with dental and visual coverage. (For the employee and direct family members).
• Minor medical expenses insurance.
• Savings fund for employees, capped at the limit of the law.
• Grocery coupons.
• Pension plan.
• 30 Christmas bonus days.
• 12 days of vacation plus 6 floating days.

EO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.