Customer Service Claims Associate - Dutch speaker

Amsterdam 1105 BE

Overview of Position  

We are looking for an experienced and detail-oriented professional to join our European Claims team. In this role, you will be responsible for assessing and resolving insurance claims, with a strong focus on financial accuracy, administrative precision, and data handling.

What makes us different?  

• You will receive extensive training to fully prepare you for your position
• Flexibility - we support hybrid working but you also have the option to work in the office or both depending on the shifts/hours you work. We pay a home working allowance, and if you travel to the office, a travel allowance.
• We believe that work-life balance is important - that's why we offer 28 days of vacation plus time off on public holidays, and you accrue extra days if you have not been sick or absent in one year.
• Healthy employees and their wellbeing are important – we pay you a monthly allowance (€45 net per month) for your health and wellbeing, and we have a Programme for employees and their families to help with practical information and advice on a wide range of topics related to health, family, money matters
• Many additional benefits, including premium-free pension, bonus schemes, premium-free WIA insurance, an monthly holiday bonus, career opportunities, and much more! We even give you an allowance ( €50 net ) on your birthday
• Udemy Learning and development opportunities
• € 2.700 gross per month

What will be my duties and responsibilities in this job?  

• Evaluate and process insurance claims with financial accuracy and attention to detail
• Perform administrative tasks and maintain accurate records
• Communicate effectively with customers via phone and email

What are the requirements needed for this position?  

• Fluent Dutch speaking at an advanced level
• Proven experience in finance, administration, or claims processing
• Advanced Excel skills
• Strong communication and organizational skills
• Ability to work independently and manage multiple tasks

What are the working conditions and physical requirements of this job?   

General office demands

Hybrid work setup

This job posting is part of our ongoing efforts to build a strong talent network for current and future opportunities. We invite you to apply, and qualified candidates will be contacted as roles become available.