Application Support Engineer

Posted:
11/21/2024, 2:24:40 AM

Location(s):
Karnataka, India

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Software Engineering

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : ServiceNow Custom Application Creation, ServiceNow developer
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : BE

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills : ServiceNow Custom Application Creation, ServiceNow developer Good to Have Skills : No Technology Specialization Job Requirements : Key Responsibilities : -ServiceNow Developer is responsible for the Configuration, Administration, Development, Documentation and Technical support for ServiceNow applications-The individual will have to collaborate closely with Business Analysts, Technical Leads or SN Architects to Develop ServiceNow applications, working through stories in sprints to fulfill customer requirements-Design, configure and code ServiceNow based on business requirements - Preparation of unit test cases and test scripts Technical Experience : -Experience Knowledge of ITSM modules on processes like Incident, Problem, Change, Service Catalog, Knowledge, Reports, Security Operations and integrations like LDAP, REST API, etc -Capable with ServiceNow configuration, scripting Client and Server, integrations REST, SOAP, Tables, Forms, Service Catalog, ACL, Workflows, email, events, inbound actions, reports, etc -Experience with Service Portal Development-Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros Professional Attributes : - Good verbal and written communication skills to connect with customers at varying levels of the organization - Ability to operate independently and make decisions with little direct supervision - Flexible to work in 24/7 shift Comfort with collaboration, open communication and reaching across Educational Qualification: BE Additional Info : -Certified ServiceNow Application Developer -Certified ServiceNow Administration -ITIL Foundation

BE

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing