Vehicle Operations Controller

Posted:
3/12/2026, 3:07:04 AM

Location(s):
Greater London, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

Workplace Type:
Remote

What we do. Electric Car Leasing

Why we do it. Greener. Fairer. Future.


We are looking for a Vehicle Operations Controller to join our growing Vehicle Operations team as our fleet continues to scale. This is a fantastic entry point into our Vehicle Operations team and a chance to help us deliver our mission of making the transition to zero-carbon driving seamless.

Our customers love us (just check our Excellent Trustpilot rating!), and a huge part of that is how we look after them when their car is off the road. Your mission is to help keep things moving. You will provide vital support to the wider team, ensuring that dealerships and body shops stay on track, our drivers get their cars back quickly, and our fleet costs are kept under control.

In this role, you will work closely with our Vehicle Operations Specialists, to ensure vehicle repairs stay on track, drivers remain supported, and our partners deliver against their commitments.

You’ll play an important operational role coordinating with dealerships, manufacturers and repair partners to ensure repairs progress efficiently, hire vehicles are managed appropriately, and our drivers feel supported throughout the process.

This role requires someone who is organised, proactive and confident in communicating with both drivers and partners, while ensuring cases are progressed and escalated when required.

About us
 
The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK. 
 
We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.
 
Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. 
 
We're an Octopus Energy company—an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.
 
Please note we use AI to help us assess applications fairly and objectively.

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Octopus Energy

Website: https://octopus.energy/

Headquarter Location: London, England, United Kingdom

Employee Count: 1001-5000

Year Founded: 2015

IPO Status: Private

Last Funding Type: Private Equity

Industries: CleanTech ⋅ Energy ⋅ Energy Efficiency ⋅ GreenTech ⋅ Renewable Energy