Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The CMO Member Communications department has an exciting opportunity with the Print Validation (PV) team. Responsibilities of the Coordinator position includes timely and accurate quality validation of member correspondence, including but not limited to: operational letters, ID cards, welcome kits and various other letter projects under the MCO team. The PV Coordinator team members are responsible to review pdf images for accurate member details using the correct template, and report issues for correction so letters print and mail to members within time restrictions.

This position will act as an individual contributor and team player for any Print Validation initiatives. The PV Coordinator will use the available tools and systems to proof materials, document issues and inform of review outcomes in a timely manner to ensure all daily work is completed within the SLAs. The Coordinator will prepare files used for review and maintain tracking reports of all correspondence for record-keeping and metric support.

The Print Validation Coordinator reports to the PV Supervisor and is responsible to collaborate with peers across teams to build and maintain strong professional relationships. Print validation operates 7 days a week. This position will have a late afternoon into evening hours work schedule that includes a weekend day and holidays.

Required Qualifications

• MS Outlook work experience proven with Excel, Word and Acrobat programs
• Quality review experience
• Excellent verbal and written communication skills
• Weekend and evening work schedule availability

Preferred Qualifications
PBM or healthcare experience

Education
Completed high school diploma or GED

Pay Range

The typical pay range for this role is:

$17.00 - $25.65

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 10/31/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.