Job Title: Delivery Operations Team Lead.

Location: Dublin.

What are we looking for:

Primary skill - Digital Publishing Transformation - P3
Secondary skill - Client Project Management - P3 .
 

Roles and Responsibilities:

Oversee all ENP workflows for France, including domain readiness, offer accuracy, contract tracking and payment monitoring. Act as the in-market expert, manage publisher and stakeholder communication, resolve France-specific issues, maintain process documentation, ensure data integrity, and drive improvements to tools and operations.

Skill Required

Next Generation Customer Operations

Digital Publishing Transformation P3 .
Qualification: High School Diploma/GED Any Graduation.
YOE 3 to 7 years.
Lang English C2 , French C2 .

What would you do

The role oversees the full Extended News Previews lifecycle for France, ensuring regulatory compliance, accurate execution of domains, offers, contracts and payments, and acting as the in market expert. It supports cross functional teams, manages publisher relations, resolves France specific issues and drives data accuracy and process efficiency.

This role manages all ENP workflows for France, including domain eligibility checks, offer and contract validation, and payment monitoring. It coordinates tasks across Newsforce, ensures data accuracy, documents processes, resolves France specific issues, and provides regular reporting to stakeholders to maintain compliance and operational precision.

Requires strong project management and compliance operations skills, excellent attention to detail, and the ability to manage complex, cross functional workflows. Must be fluent in French and English, skilled in stakeholder communication, confident working with large datasets, and experienced with Salesforce or similar CRM tools.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

If you are required to work a night shift as part of this role, you are obliged to complete a night worker health assessment. Please note that it is a requirement of your continued employment, that you are fit to work night shifts and your employment may be terminated, if you are unable to do so.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.

INCLUSION AND DIVERSITY

We are a global collective of diverse talents. Innovators improving the way the world works and lives. We provide an accessible, inclusive, open and welcoming workplace that helps everyone make the most of their professional potential. Discover how we are accelerating equality for all in the workplace.

Please advise if you have any particular requirements, so we can look into arranging reasonable adjustments to the recruitment process. You can contact us at [email protected].

As part of the interview process, you will be required to complete an English language test and a language test in the relevant language for this role. You will be advised of the level you are required to achieve to successfully carry out the role.

#LI-EU

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement      

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities