Business Process Excellence Manager-Inbound to Outbound

Posted:
12/15/2025, 4:00:00 PM

Location(s):
Bengaluru, Karnataka, India ⋅ Karnataka, India

Experience Level(s):
Senior

Field(s):
Business & Strategy

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace. 

Further information at ZEISS India.

Position Summary

The Business Process Excellence Manager – Inbound to Outbound is responsible for leading the transformation and enhancement of all logistics and distribution processes within ZEISS. This role is instrumental in integrating SAP S/4HANA solutions to streamline and optimize everything from warehouse management to transportation, ensuring high efficiency and effectiveness across the supply chain.

Responsibilities:

  • Workstream Ownership: Lead the I2O workstream across design, deployment, and sustain phases for global I2O processes like EWM, Transport & Logistics processes
  • Process Analysis & Design: Identify inefficiencies, gather business requirements, and conduct “Fit to Standard” workshops. Develop AS-IS & TO-BE process maps leveraging SAP S/4HANA capabilities.
  • Solution Design & Requirement Analysis: Identify process gaps, document requirements, and translate them into functional designs. Manage dependencies with P2X, S2C, RTR and other streams.
  • Extended Warehouse Management: Oversee the implementation of SAP S/4HANA for Extended Warehouse Management, enhancing both inbound and outbound logistics operations. Focus on optimizing production supply and incorporating the use of mobile devices in warehouse operations.
  • Transportation Management: Lead initiatives to streamline freight order management, route planning, and freight settlement. Develop strategies to reduce transportation costs and improve delivery timelines.
  • Quality Management: Manage quality control processes, including claim management and quality inspections, to maintain high standards of product quality and customer satisfaction.

Required Knowledge & Experience

  • Bachelor’s/Master’s degree in Business Administration, Logistics, Production, SCM or a related field.
  • Minimum of 8 years experience:
    • as a key user or a Business user in Logistics/Warehousing domain
    • OR
    • managing projects focused on business process excellence, particularly within SAP ERP transformations in Logistics/EWM.
  • Experience in SAP S4 HANA Logistics & Warehouse management as a Process expert is good to have
  • Proficiency in Inbound to Outbound processes like-
    • Warehousing (incl 3PL, EWM)
    • Inbound & Outbound
    • Packaging & Transport
    • Transport
    • Customs

  • Expertise in the necessary tools like- Signavio, JIRA, SAP
  • Exceptional leadership and strategic thinking skills
  • Strong interpersonal and communication skills, capable of working with diverse teams and influencing leadership.

Your ZEISS Recruiting Team:

Jayashree V, Saptarshi Chowdhury