Customer Development Specialist

This position is remote/virtual.

The Customer Development Specialist is responsible for customer engagement, growing sales volume and gross margin contribution by selling FGI products.  Sales emphasis will be technology-based with approximately 10% face to face interaction.  Day to day focus will be to support a specialized dealer segment end to end by engaging them in FGI products, programs and technologies.

Area of Responsibilities

Sales - 50%

• Increase profitability, sales volume, and market share of products to assigned accounts and targeted prospects via technology-based selling.  Understand and sell the portfolio of brands with a focus on high value traits.
• Proactively communicate and execute seasonal marketing programs, initiatives, and offers with customers.
• Regularly review account assignments and remains connected to FGI priorities by weekly score carding, participation in meetings and staying coordinated to avoid conflicts between internal and external stakeholders 

Sales Enablement/Account Management - 20%

• Manages customer orders, pricing, forecasting and trainings.
• Prioritizes data from Power BI to drive sales; builds lists or tools for the geography; serves as the super-user.
• Customer support ensuring seamless transition between changing distribution models

Products and Tools - 15%

• Utilizes sales tools to help owners leverage the FGI enterprise to grow their business.
• Utilizes CRM tool (Salesforce) to provide tracking reports on calls made, marketing and service activities and maintain up to date and accurate client history records.
• Coordinates training and education to customers programs
• Utilizes Power BI to identify opportunities, gaps and prospects.
• Enters all orders through EVOLVE order system.
• Demonstrates expertise in full line of products with strong emphasis on high value traited alfalfa

Customer Support and Logistics - 15%

• Resolves conflicts between dealers promptly and equitably.
• Identify & document the owner’s critical issues limiting their sales growth. Develops customized solutions to assist the owner to overcome their critical issues.

Required Qualifications:

• Bachelor’s degree in agriculture or business-related field
• 2 or more years of Ag industry or direct ag sales experience
• Ability to see the “big picture” of the organization and understands the key drivers of the business relate to each other, work together to produce profitable growth, and relate to the job.
• Proactive communicator with exceptional written, verbal, and formal presentation skills.
• Trustworthy with a strong level of personal commitment.
• Ability to make sound decisions and complete tasks in a fast-paced work environment.
• Ability to work independently and manage productivity.
• Experience demonstrating agility and leading/adapting quickly to change.
• Technical agriculture product / crop expertise and ability to develop and educate others on products, services, and programs.
• Solid experience using Microsoft products (Outlook, Word, Excel, PowerPoint); virtual collaboration tools (Teams, Zoom); and CRM software (Salesforce).
• Travel up 10% required.

Salary is negotiable based on experience: $67,360 - $101,040

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root.

Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.

Neither Land O’Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.