Posted:
10/10/2024, 5:00:00 PM
Location(s):
Ohio, United States ⋅ Cleveland, Ohio, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Medical, Clinical & Veterinary
Senior SQPE Specialist
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
The Senior Safety, Quality, and Patient Experience Specialist will be directing safety, quality, and experience work within your assigned scope of responsibility. In this role, you will become part of a team that promotes high reliability and a close-knit culture.
A caregiver in this position works 8:00am—5:00pm or 7:00am—6:00pm.
A caregiver who excels in this role will:
Direct performance improvement regarding SQPE across an Enterprise service line, market, or submarket.
Act as an accountable partner to executive and clinical leadership within their areas of responsibility.
Develop meaningful quality assurance activities with executive and clinical leadership to establish when a deviation in standard practice has occurred.
Analyze performance data, develop, and implement improvement strategies and apply structured problem-solving approaches.
Act as a consultant in educating and evaluating clinical and support department staff regarding quality management regulations and standards of care.
Support medical staff quality assurance activities such as peer review, ongoing professional practice evaluation, and focused professional practice evaluation.
Develop and assure processes to monitor performance, identifies where and identify where intervention is needed and leads change to drive and sustain improvement.
Incorporate regulatory and accreditation standards into improvement activities around SQPE.
Collaborate on development of required plans such as the performance improvement plan, safety plan, infection control plan, and others as required by governance.
Manage stakeholder relationships, project risks and project changes.
Minimum qualifications for the ideal future caregiver include:
Master’s degree in nursing, Healthcare Administration, Business, Engineering, or related field required.
Eight years of related experience with safety, quality, patient experience and Performance Improvement program or related healthcare experience.
OR ten years of related experience can substitute for Master’s degree.
Previous experience in working with Joint Commission, HFAP, CMS (Centers for Medicare and Medicaid: Government agency that provides reimbursement for accredited trainees) surveys process preferably in a leadership/coordination role.
In-depth knowledge of patient safety best practices, joint commission standards, and conditions of participation.
Preferred qualifications for the ideal future caregiver include:
Clinical experience will substitute three years of experience requirement in SQPE.
RN Licensure.
Additional certifications.
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Ability to communicate and exchange accurate information.
Ability to perform work in a stationary position for extended periods.
Ability to work with physical records or operate a computer or other office equipment.
In some locations, ability to travel throughout the hospital system.
In some locations the ability to move up to 25 lbs.
Personal Protective Equipment:
Follow standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Website: https://clevelandclinic.org/
Headquarter Location: Cleveland, Ohio, United States
Employee Count: 1001-5000
Year Founded: 1921
IPO Status: Private
Last Funding Type: Grant
Industries: Health Care ⋅ Hospital ⋅ Medical ⋅ Non Profit