Posted:
7/30/2026, 11:24:26 AM
Location(s):
North Vancouver, British Columbia, Canada ⋅ British Columbia, Canada
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Operations & Logistics
Workplace Type:
Hybrid
Pay:
$94k–$118k/yr
Department: Commercial - ReBIRD
Reports to: Senior Manager, ReBIRD Operations – NAM / VP, ReBIRD Interim
Location: North Vancouver, B.C.
Your Opportunity at ARC’TERYX:
As the Lead, ReBIRD Service Operations - NAM, you will support the delivery of the North American ReBIRD service experience by executing and operationalizing services and programs within the region. You will act as a key connector between the NAM region and the Global capability team, contributing to the operational readiness and adoption of ReBIRD service initiatives. You help champion the Arc’teryx ReBIRD Guest experience, ensuring global programs are implemented effectively across NAM channels while minimizing operational friction for front-line teams.
This role is based out of our North Vancouver office and is open to hybrid work.
Meet Your Future Team:
Under the Circularity umbrella, the ReBIRD team supports the operations of our warranty and repairs program, our service centers within retail, and resale program. The global ReBIRD program focuses on an exceptional Guest experience at all Commercial touchpoints, including Guest Services, After Sales, Branded activations, and especially within our owned Vertical channels, Retail and eCommerce.
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
*Eligibility for certain programs may vary by role.
Website: https://www.arcteryx.com/
Headquarter Location: Vancouver, British Columbia, Canada
Employee Count: 501-1000
Year Founded: 1989
IPO Status: Private
Industries: Consumer Goods ⋅ Manufacturing ⋅ Outdoors ⋅ Retail ⋅ Sporting Goods
Visa Sponsorship: Sponsors work visas