At Lyft, our purpose is to serve and connect. To do this, we start with our own community by fostering a respectful and diverse organization where every voice is heard, valued, and empowered to contribute to our shared success.

We are seeking a creative storyteller for our Product Communications Manager role to focus on products that make life better for drivers every day. Drivers are important customers for Lyft and this role will make sure that the press and media understand how drivers succeed and earn on the Lyft platform through continuous product innovation. You will serve as an internal advocate for driver perspectives, helping product and marketing teams understand how to align a cohesive story around driver product initiatives.

You’ll have a passion for using data to inform your work, and you’ll have a strong record of working collaboratively with co-workers and with internal partners across product, product marketing, legal, and the policy teams. You’ll be comfortable with ambiguity and change, and able to take something from idea to execution. You’ll be responsible for developing and implementing strategic communications plans making use of every tools in the modern communications toolbox, including earned media, owned content, partnerships, and digital and social strategies. You’ll work closely with leaders across various functions and with others on the Communications team, establishing yourself as a trusted advisor to key partners.

This is an opportunity to join a fun and hungry team and have a profound impact on the company. The role reports to the Director of Product and Brand Communications.

Responsibilities:

• Build strategic and creative communications plans spanning consumer tech and corporate storytelling with a focus on driver products.
• Collaborate with the broader Communications team, including those focused on rider experiences, to ensure consistent messaging across all Lyft communications
• Develop communications plans for high priority news moments and announcements, with creative, integrated, campaign approaches. 
• Maintain relationships with and work directly with top-tier media across consumer, tech and business beats.

Experience:

• 5+ years experience guiding strategy and execution in an external communications/ PR role.
• Ability to navigate between strategy and execution, developing multi-faceted strategic communications plans.
• Self-starter, independently motivated, leads oneself and influences others. Has experience working in competitive and dynamic industries and shaping and improving difficult narratives.
• Proven success implementing communications campaigns and plans that drive results. 
• Strong understanding of the media landscape and experience working directly with journalists across a variety of media.
• Comfortable providing counsel for, interfacing with, and influencing cross functional partners, leaders, and executives.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $132,000 - $165,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.