Are you ready to be a driving force behind business growth? Join our dynamic and ambitious team at Western Union, a global fintech company that values passion, commitment, and success. Embrace the opportunity to contribute to a globally diverse organization that celebrates unique contributions, fostering an environment where each individual can thrive.

Western Union empowers your pursuit. 

About the Role: 

This position is responsible for working closely with our Account Management and New Business teams to identify opportunities and implement activities to drive our sales, streamline and help create a highly profitable retail network. From this perspective, the role acts as a COE (Centre of Excellence) and POC for Inside Sales across Africa. This includes tactical pricing implementation and continuous improvement across Africa.  
 

Responsibilities: 

• Provide guidance and strategic thinking on effective sales insights, tactics and practices. 

• Create, implement and lead a revenue growth action plan: Work with the wider Inside Sales team to create targeted pricing plans aligned to business objectives. Identify and assess market trends to create and adapt strategies accordingly. Implement innovative approaches to meet and exceed revenue targets. Implement improvements and identify new opportunities for revenue growth. Work closely with the sales team to gather market intelligence, competitive corridor rates, fees, promotions, agent commissions and incentives. 

• Analyse corridor risks and opportunities and take corrective pricing actions. 

• Ensure day-to-day operational excellence at 360 and manage multiple stakeholders in different geographies: Coordinate with sales, marketing, product, sales support and other teams to ensure cohesive strategies. Develop and maintain strong relationships with key stakeholders. 

• Develop new hubs by providing insights and key drivers for growth, as well as plans for pricing strategies. 

Experience and Qualifications 

• 5+ Years of strong knowledge of the Money transfer industry.  

• Bachelor's degree in economics is preferred.

• Coordinate activities and communications within cross-functional stakeholders in different geographies facilitating effective collaboration.  

• Demonstrate solid understanding and a strong pricings dynamic knowledge. 

• Demonstrate Strategic thinking. 

• Analyze business risks and opportunities and recommend action plans. Financial acumen. 

• Analytical skills. 

• KPIs understanding. 

• Able to manage multiple tasks in complex and fast environments. 

• Ability to manage multiple priorities and deadlines. Plan and organize, identify objectives and priorities, know how to consider the time available. 

• Work by objectives: commitment, ability, substance, and determination to achieve the assigned objectives and go, when and where possible, beyond. 

• Problem solving: the ability not to lose control of an unexpected problem and have the clarity to intervene and solve. 

• Demonstrate critical thinking.  

• Able to have transparent and productive relationships with peers, his Team and different stakeholders and collaborate successfully. 

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. 

Our Hybrid Work Model (Hybrid)  

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

 Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office at least three days a week.  

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your Spain specific benefits include: