Ensure databases are maintained and provide relevant data/reports using internal data platform and reporting tools

• Provide Management supporting data (I&W, Shipment, Labor, Spending, Revenue analysis, etc.)
• Prepare headcount report with engineer loan labor status across region, account, product, and cost center
• Prepare engineer over-time analysis report
• Develop various analysis reports monitor changes and provide insights

Administrative support for Business Unit operations

• Organize and support Business Unit level trainings, conferences and events
• Support ad-hoc operational data requirements and develop databases specific to requirements
• Provide a support by working with management team & departments
• Support efficient operation of the practice from an administrative flow of information/data/documentation
• General office administration including processing mails, ordering office supplies, supporting executives

CRM user support

• Service case management(status check, release, cancel), Labor/Parts confirmation, escalation check, deal with CRM inquiry/issue provide guideline of CRM

Qualifications

• Bachelor's degree
• Fluent in English (speaking, reading, writing) Professional in MS (Excel, Word and Power Point)
• Ability to use SAP and others data platforms
• Good attitude to learn with agility for problem solving
• Preferred self-motivator, ability of communication skills and act as a team player