Technical Program Manager
Posted:
12/6/2024, 4:24:21 AM
Location(s):
Prague, Czechia ⋅ Capital City of Prague, Prague, Czechia
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Product
Workplace Type:
Hybrid
Ready to become a Wriker?
Wrike is looking for an energetic, passionate, and tech-savvy Technical Program Specialist to support our global product releases and in-product customer communication. You will build and launch in-product feature tours and promotions reaching out to thousands of Wrike users. You’ll be working closely with Engineering teams to understand the requirements and logic of each in-product tour and make sure it is delivered successfully and on time. It’ll also be your job to support continuous localization of all new feature releases on a daily basis. Additionally, you will be responsible for maintaining localized Wrike Help Center and other customer facing materials.
Our days at Wrike are fun and intense. We have a dynamic and diverse international customer base who want to be more productive and need your help taking the steps to make it happen.
More about Your team
Our Agile Delivery Office includes several Technical Program Managers responsible for the key areas of Wrike’s Agile product delivery. You will be reporting directly to Sr. Technical Program Manager for Localization and DAP Solutions and your deliverables will play a crucial role in the success of these key programs.
Our mission is to build a seamless product delivery lifecycle that is efficient, scalable and supports Wrike’s passion for innovation on a global scale. Our culture is very customer-focused and everything we do has the end goal of delivering outstanding and locally relevant user experiences.
How we work?
Our Digital Adoption Platform WalkMe is a third party tool that has been thoroughly integrated with the main Wrike Platform and is comprised of three primary components: Builder app where most of the work happens, Analytics to crunch the numbers and Admin Console to manage and maintain the integration and all its features.
For localization, we use a Translation Management System that is integrated with Engineering systems and tools such as TeamCity, Gitlab, Zendesk, and more.
How You’ll make an impact
- Creating highly contextual and effective prompts to increase product feature adoption
- Creating in-product promotions to help Marketing reach target audiences
- Maintaining DAP functionality to ensure its optimal performance
- Helping teams worldwide ship their features to global audiences on time and at scale
- Working cross functionally with Developers, QA, UX Designers and Marketers to improve existing processes and iterate on the most successful solutions
- Adopting Agile best practices to support our continuous delivery of customer delight
You will achieve your best if you have
- Experience with UI development and/or UI testing (QA)
- High level of proficiency in English
- Passion for technology and innovation
- Strong motivation to learn new tools and processes
- Great organizational and time management skills, ability to prioritize and work independently
- Great communication and interpersonal skills
You will stand out with
- Experience with Digital Adoption tools, their building logic and functionality
- Good understanding of translation/localization processes in SaaS and IT
- Excellent command of French, German, or Spanish. Slavic languages also a plus
Perks of working at Wrike
- 25 days of holidays
- Sick leave compensation
- Cafeteria bonuses (Benefit plus)
- Private healthcare membership (Canadian Medical)
- Meal vouchers 220 CZK / working day
- Pension plan
- Mobile tariffs
- „Lítačka” transportation annual coupon reimbursement
- Multisport card
- Parental leave
Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
Our persona
Our culture and Values
🤩 Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Wrike Careers Page
Website: https://wrike.com/
Headquarter Location: San Jose, California, United States
Employee Count: 1001-5000
Year Founded: 2006
IPO Status: Private
Last Funding Type: Series B
Industries: Collaboration ⋅ Enterprise Software ⋅ Project Management ⋅ SaaS ⋅ Software