Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Qualifications & Experience

Candidates for this position should have experience and a demonstrated track record of success collaborating across a matrix type organization. Candidates must have the proven ability to develop and implement learning simplification and drive compliance effectively. Candidates must also bring to this position a proven ability to impact change and influence across a Learning Ecosystem.   

Additional professional and personal requirements include:

• B.S in education, science, or related discipline, or its equivalent is highly desired.

• Minimum 7 years of experience with at least 5 years designing and implementing programs and initiatives from needs assessment through delivery.

• Minimum of 3 years’ management experience.

• Minimum of 5 years’ experience of ELMS and eLearning tools.

• Biotech/pharmaceutical/GxP industry or experience in a highly regulated environment strongly preferred.

• Extensive knowledge of SOPs and GxPs and the know-how to work and manage within a regulated environment.

• Strong change management skills and demonstrated ability to simplify and improve business processes.

• Excellent leadership skills with the ability to motivate and manage a team with matrix reporting relationships.

• Adaptable to a fast paced, complex, and ever-changing business environment

• Effective verbal and written communications skills.

• Excellent verbal communication, documentation, and technical writing skills.

• Demonstrated creative problem-solving skills under resource constraints and time pressure.

Key Responsibilities

• Executes GxP & Non-GxP Learning strategy – including working with stakeholders to determine learning needs and priorities and provides appropriate training to meet those learning needs.

• Develops training resources within functional departments to be able to identify and solve learning needs as they arise.  This takes the form of Trainer qualification, coaching and feedback and subject matter expertise on necessary Learning Management Systems (LMS).

• Evaluate training needs and participates in the development and delivery of training materials, for network initiatives, including but not limited to, Quality and GxP functions as needed, utilizing high-quality, innovative, timely, and effective learning solutions.

• Provides SME process knowledge and guidance on standard global LMS administration practices across the organization supporting all areas of compliance

• Maintain and improve current LMS processes and end user experience.

• Manages and develops direct reports by facilitating on-going performance management activities.  Leads team members, fosters professional development and growth, and promotes teamwork and cross-functional collaboration.

• Partner in developing training materials (ex: eLearning’s, Instructor led), in collaboration with SMEs, for existing employees ensuring all aspects of job responsibilities and expectations are met to improve efficiency, effectiveness and compliance and address gaps appropriately.

• Provide guidance and information to leadership on global LMS administration, LMS strategy, learning data standards & any other related processes.

• Manage projects and training initiatives which directly support Network and GxP initiatives, to effectively implement strategic business objectives in driving quality, compliance, and safety.

• Provides regulatory audit & inspection readiness and support to address global learning process and data clarifications as well as auditor custom data & report requests in partnership with Business Unit learning teams

• Partners with business unit learning teams and the outsourced LMS administration vendor to manage and address CAPA and deviations related to the vendor management of LMS transactions along with implementing process improvements.

• Accountable for aligning GxP learning business processes across the training/learning network.

• Design and deploy Annual GxP Refresher

• Support policy and procedural changes and manual design to improve the quality of the department, to include scheduled review of all existing documentation, guidelines, and materials.  Evaluate and report on effectiveness of the changes.

• Develop and oversee departmental strategy and goals in alignment with Network strategies.

• Work as a learning and competency expert across the Learning ecosystem developing guidance for learning material via eLearning, video, and other presentations.

• Collaborate, coordinate, and communicate across disciplines and departments.

• Manage any potential deviations and CAPA stemmed from process deviation from vendor.

• Demonstrate the Company’s behaviors.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.