After-Sales Service Engineer

Posted:
4/13/2026, 8:25:52 PM

Location(s):
Lower Silesian Voivodeship, Poland ⋅ Taipei, Taiwan ⋅ Wrocław, Lower Silesian Voivodeship, Poland

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Remote

Pay:
$105k/yr

Job Title

After-Sales Service Engineer


Location(s)

Taiwan Field - EuroImmun

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity 

• Service Support for customers: 
Perform installation, customer training, PM, to ensure the instrument working condition at customer site; improve customers satisfaction 
• Service training: 
Perform specific product service training, prepare training material, conduct the training and practice, including installation, PM, alignment, troubleshooting 
• Problem solving: 
Propose technical solution to customers, reduce customer complaints, figure out the root cause; take preventive action 
• Customer visit and troubleshooting support: 
Initial customer visit and PM to improve customer satisfaction and reduce instrument failure rate; provide fast response to troubleshooting support to meet customer need 
• Distributor support: 
Provide technical support to distributors; provide quotation and service report according to corporate policy and workflow 
Provide remote support for regional distributors for technical related issues 
• Other ad hoc duties as assigned