Location(s)

Chesterfield, Missouri

Details

​Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. 

TEAM SUMMARY:

Kemper proudly serves growing niche and underserved markets by providing appropriate and affordable insurance and financial solutions. This is enabled by a team of dynamic, innovative employees who act like owners and are continually driven by intellectual curiosity, analytical superiority, and being world-class operators.

Kemper Life has a talented operations team that believes in this strategic intent.  This role is a great opportunity for the right person who wants to be part team in a dynamic growing company. We are looking for the person who can help us make a difference by best serving the needs of our customers. Come join us in Growing for LIFE.

POSITION SUMMARY:     

      

Develop technical specifications, complete configuration coding, support, administer and maintain systems used in the underwriting process. Work with stakeholders to analyze, develop, code and document complex business processes, conduct needs assessment, develop and conduct required testing for successful systems implementation required for the achievement of business goals. Be subject matter expert of Operations including assisting with configuration coding, gathering business requirements, and assisting to deliver on key initiatives. Involves written and verbal communications with field agents, claims, policy service, actuary, and leadership groups.  

LOCATION: Chesterfield, MO

*Travel will be required as the business necessitates (minimal)

POSITION RESPONSIBILITIES:

• Assist with identifying department needs, conduct analysis, recommend solutions, assess impact, obtain, capture, document and validate requirements, create use cases while ensuring requirements are delivered with quality and on time and complete configuration coding in Underwriting systems.   
• Proactively search for process improvement opportunities and technologies by collecting and analyzing data to understand strengths and opportunities to improve, enhance, automate processes and functions, and reduce costs
• Develop and/or update process design and documentation for projects and system or process changes, testing strategies and provide training and feedback to all parties in a timely manner
• Create, use data, validate data, and present data visualizations in various platforms such as ServiceNow, JIRA, Excel, Tableau and provide or present to partners across the organization

• Collaborate with all areas in Kemper Life to gather business requirements and deliver on key initiatives.
• Other duties as assigned
• Hybrid role, will be required to come into the office a couple of days a week and can work from a home office in the St. Louis, MO area or other selected locations near a Kemper Office to come in as neede

POSITION QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Business or equivalent work-related experience in insurance industry or application software-related business analyst.
• Minimum of 2 years of experience as a business analyst or testing quality assurance analyst with solid understanding of life insurance rules and forms, and various pricing programs.Strong testing and production support background, including design experience, requirements documentation, test cases and requirements coverage.
• Proficient with analyzing system data flows, workflows, testing skills and documenting creation and execution of business requirements (test cases, expected results, user acceptance testing, and test execution), release and change management skills (production readiness, operating procedures development), process mapping and optimization techniques.
• Experience building reports, analyzing results, and communicating findings across groups.
• Skilled at facilitating meetings, preparing, and presenting content.
• Experience with ServiceNow, Jira, Tableau and e-application is a plus.
• Sponsorship is not accepted for this opportunity.
• This is a hybrid role out Kemper's Chesterfield, MO office.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.  

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. 

 

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.  

#LI-JO1 

#LI-HYBRID