IT Support Engineer

Posted:
8/12/2024, 7:46:17 PM

Location(s):
Capital Region of Denmark, Denmark ⋅ Copenhagen, Capital Region of Denmark, Denmark

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ IT & Security

Workplace Type:
On-site

The IT Support Engineer is a global technical & customer service role that provides L2 end-user support and participates in various technology initiatives & projects. Your duties will include the day-to-day support of internal end-users globally, addressing incidents & requests, mostly from users based locally in Denmark. You will be providing remote and deskside support for Windows, Apple and Linux users and help maintain & manage end user services and devices. You will be an integral member of a global IT team, spanning 40+ countries in nearly every part of the world. You’ll guide, assist & support end users with various situations, answer technology related questions and have an opportunity to work with various teams and learn new technologies. Above all, this is a customer service role in which the quality and timeliness of end user support is paramount. 
Please note that this position is only available to candidates who are currently residing in Denmark. Unfortunately, we are unable to consider applicants outside the country.


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Cision

Website: http://www.cision.com/

Headquarter Location: Chicago, Illinois, United States

Employee Count: 1001-5000

Year Founded: 1867

IPO Status: Public

Last Funding Type: Post-IPO Secondary

Industries: Digital Media ⋅ Public Relations ⋅ Social Media Management ⋅ Social Media Marketing ⋅ Software