Job Description

Responsibilities:

• Address all non-contract pricing requests coming in from the Sales team.
• Respond to requests for creating or editing pricing conditions from sales force and divisional personnel via email and phone.
• Must manipulate large amounts of data in Excel efficiently and accurately.
• Manage non-contract pricing requests from initiation through completion and communicate results accordingly.
• Analyze, interpret, and determine best course of action to resolve issues related to non-contract pricing and communicate relevant updates and trend observation to sales team.
• Manage price change expectations related to non-contracted pricing.
• Analyze manufacturer price increases and its impact to Medline product pricing.
• Complete capital quotes for the Sales teams.
• Document and review key processes and SOPs with an eye towards improvement.
• Create, maintain, and develop relationships with the Sales teams.
• Coordinate meetings with Sales teams to ensure customer expectations are being met and timely action is taken to address pricing issues.

Education:

• Bachelor’s degree in Industrial Engineering, Business Administration or related careers.

Work Experience:

• 1-2 years on similar role/function..
• Work Experience Business or administrative support experience (preferred).
• Customer service experience in a high email volume.
• SAP and CRM

Knowledge / Skills / Abilities

• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
• Advanced English (85%)
• Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Ability to work through details of a problem, overcoming obstacles, and reaching a positive and successful solution.
• Strong communication skills with various audiences.
• Ability to collaborate with internal and external resources.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability/handicap status or any other legally protected characteristic.