The AML/ATF Operations team is responsible for complying with the anti-money laundering/anti-terrorist financing (AML/ATF) regulations on behalf of all Canadian domiciled entities of Manulife. This includes: The Manufacturers Life Insurance Company, Manulife Investment Management Limited, Manulife Wealth, Manulife Investments and Manulife Bank and Trust. Reporting to the AML/ATF Program Manager, the AML Compliance Analyst will be responsible for the effective investigation and case management of watch list scanning and transaction scenario monitoring for all lines of business in accordance with Manulife’s AML/ATF policies and procedures.

Position Responsibilities:

• Conduct AML assessments based on referrals from Business Areas and determine the appropriate course of action based on unusual activity.

• Assess daily transaction monitoring alerts, understanding the indicators, facts, and context of the transaction activity.

• Investigate and assess the risk of alerts identified by Manulife’s customer risk assessment tools using judgment and knowledge of money laundering patterns to assess whether transactions are suspicious; conduct investigations; make recommendations as to the appropriate course of action and document details of suspicion where required.

• Maintain proper records and audit trails of investigation activity and disposition actions for all alerts, ensuring compliance with regulatory filing requirements.

• Assess daily ATF/PEP/Country watch list alerts to determine if watch list record has a business relationship with Manulife; and performing enhanced due diligence as required with appropriate reporting.

Required Qualifications:

• 2+ years of AML/ATF experience.

• Understanding of AML/ATF regulations and risk management.

• Effective analytical skills and strong oral and written communication skills

• Strong time management with ability to take responsibility and operate independently to ensure that compliance objectives are achieved.

Preferred Qualifications:

• Solid experience with AML/ATF management & reporting systems (e.g., PRM, FCRM, FWR).

• Strong knowledge of all Manulife products, processes, and systems.

• Banking and/or Securities sector AML/ATF experience

• CAMS certification.

• Bilingual in French.

When you join our team:

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.