Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

SOLDI is part of Customer Solutions and the IE Specialist in the practice area IE serves as Subject Matter Expert to develop and implement operational CS products and customized solutions for customers within the Europe Region. The role involves the research, evaluation and delivery of business cases for new product developments and leads projects and virtual temporary teams remotely. The role requires close collaboration with CS Customer Facing on customer opportunities to gain, retain and grow UPS business through solutions that deliver customer value. The IE Specialist communicates and collaborates with aligned positions in other SOLDI areas, other Solution groups, Operations, IE, Sales, Marketing and Revenue Management.

Responsibilities:

• Manage projects, implementation and support activities
• Solve customer problems by designing and implementing best fitting solutions
• Develop, lead and implement moderately complex projects to support new business opportunities whilst overcoming cross–functional resistance
• CS product owner for specific CS products, monitoring and supporting to ensure these are maintained and continue to operate effectively
• Seek continuous improvements within customer solutions projects to enhance services
• Provide subject matter expertise to increase Customer Solutions knowledge and understanding
• Keep Customer Solutions project stakeholders informed of project progress
• Analyze data and interpret the results to make recommendations for solutions and evaluate solutions prior to implementation

Qualifications and Experience:

• Bachelor's Degree or International equivalent - Preferred
• A team player willing to contribute knowledge and experience within the team
• Analytical skills, the ability to think “out of the box” as well as self-responsibility and accountability for own projects and tasks
• An open-minded approach to projects with a positive and can-do attitude
• Experience and knowledge in MS Office products
• A good understanding of UPS’ products, services and network operations
• Good verbal and written skills in English

We welcome applicants from different locations, as the role offers flexibility.

How we recruit

At UPS, equal opportunities, fair treatment, and an inclusive work environment are of utmost importance. We are committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting, and compensating based on merit, experience, and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation, or gender identity.

A bit about a big business

Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

Employee Type:
 

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.