If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Role: Veterinary Receptionist 
Location: Wilbury Vets, Hove, East Sussex 
Salary: £24,000 per annum
Job type: Permanent, full-time
Hours: 38 hours per week (on average) including 1:4 Saturday mornings, 8am – 1pm. Weekday shifts will be variable within practice opening hours.

Closing date 1st of October 2024.

Wilbury Vets are a unique, boutique veterinary practice looking for a dynamic individual that wants to create a fabulous client experience every day!

Role and responsibilities:
This is a client-facing role, so you will need to be confident answering the phone, communicating with clients (and their pets!) face-to-face and writing well-constructed e-mails. 

We are looking for someone that enjoys working collaboratively as part of an excellent team to provide an outstanding service.

The ideal candidate will have previous receptionist experience in a similar industry, but we will consider applicants with other customer service experience.
 

We consider this role to be a career choice, not just a job. As such, we invest fully in our staff: Your training will consist of internal coaching, external courses and being made a member of the British Veterinary Receptionist Association (BVRA), so a love of learning and a desire to grow within the role are important.

We also enjoy frequent team nights-out and practice treats!

Benefits

• 5 weeks holiday plus bank holidays and birthday leave
• External CPD funded
• Extensive free online Linnaeus CPD program
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness program including:
  • Employee assistance program
  • Eyecare voucher scheme
  • Free annual Flu jab
  • Cycle to work scheme
  • Recruitment referral reward scheme

About us
Wilbury Vets are an RCVS-accredited, award-winning practice (Outstanding for Customer Service in the RCVS awards scheme) with state-of-the-art facilities.
Why not visit our website www.wilburyvets.co.uk to see for yourself!
 
We’re a happy, friendly, compassionate, and highly trained team that genuinely enjoy working together to create a happy and caring environment for each other, our clients and their pets.

Interested? We would love to hear from you!
Please click 'apply' at the top of the screen to submit an application.

Or, for any questions, contact Anne at [email protected]

Wilbury Vets, part of Linnaeus, are committed to supporting the physical and mental health of all our associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

Salary Value: £24,000 per annum;

We are proud to be Linnaeus, part of Mars.

Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people.

Why Linnaeus?

-    We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets

-    We lead on sustainability and collectively drive positive change for people, pets and the planet

-    We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion

-    We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one.

We team up within our Mars family in partnership for a stronger future.

Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people.

If you would like to apply for this role, please click the ‘Apply’ button or for more information or please reach out directly to our Talent Acquisition team at [email protected]