Client Services Coordinator - Warner Bros. Studios Leavesden (WBSL)

Posted:
10/14/2024, 4:18:50 AM

Location(s):
Three Rivers, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Workplace Type:
On-site

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Warner Bros. Studios Leavesden (WBSL) is a purpose built, state-of-the-art film and television studio offering one of the largest facilities in the UK. This 200-acre secure site has half a million square feet of stage space, production offices and workshops together with an exterior filming tank, one of the largest indoor heated underwater filming tanks in Europe and a 100 acre back-lot. WBSL has some of the largest sound stages in the UK and is proving to be a very popular facility for production clients.

WB Leavesden Park, adjacent to the Studio, offers modern and flexible office space for Production Companies. The site also has its own, on-site Set Lighting & Rigging rental division, which provides the industry with state-of-the-art lighting equipment, scaffolding and production supplies for stage and location shoots. WB De Lane Lea based in Soho, London, provides state of the art facilities in audio post-production for feature films and television.

WBSL also have an onsite childcare facility available to WB employees, onsite productions called The WonderWorks and Zone10 - an onsite gym facility to support the physical and mental wellbeing of all our employees.

These facilities make Warner Bros. Entertainment the only Hollywood studio to own and operate a production and post-production facility in the UK

Your New Role...

The position works within the WBSL Set Lighting Department, and you would be responsible for the day-to-day bookings, managed on the Set Lighting System. You will be responsible for the safeguarding of company assets and liaising with the Set Lighting Senior Client Services manager to make sure the accounts are kept up to date.

Your Role Accountabilities...

  • To assist with the management of the WBSL set lighting business cycle from initial quote, through service provisions and support to final invoicing with the support of the Set Lighting Senior Client Services Manager. Ensuring inter-departmental teamwork and cooperation at all levels.
  • Ensure that all paperwork is correctly prepared and ready for invoicing on time and all bookings are entered onto the system correctly.
  • Work closely with the Senior Set Lighting Client Services Manager on all matters within the WBSL set lighting department.
  • Assist with management reporting as and when required to do so.
  • Establish and maintain working relationships with new and existing clients.
  • Ad Hoc work as required.

       

Qualifications & Experiences...

  • Previous experience within the lighting sector of the Film and Television industry.
  • Able to work proactively with less experienced staff and increase their knowledge base.
  • Ability to work under pressure with tight deadlines and with changing priorities.
  • Highly organized self-starter with excellent interpersonal and communications skills.
Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/  along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected].