At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

As global Talent Acquisition Operations Product Manager you’ll play a pivotal role in identifying and implementing sustainable solutions that guide the evolution of strategic initiatives across the talent ecosystem. This position centers on improving how people experience our processes, tools, and data. You’ll employ a consultative approach to collaborate deeply with all levels of the organization, aligning cross-functionally with various business groups and teams. Your curiosity, objectivity, and analytical skills will be crucial in bringing innovative ideas to life, driving significant change and impact.

The Talent Operations, Technology, and Analytics (OTA) team is at the heart of the organization, ensuring teams have the systems, tools, processes, training and insights that enable eBay’s talent solutions to operate with clarity and consistency. We are systems thinkers and creative problem solvers who influence through trust, data, and thoughtful partnerships. We design with users and connect insights to stories that bring clarity and context to decisions, helping teams navigate change with confidence. Open to Hybrid Work Model. Working out of our Austin, Texas, or Salt Lake City, Utah office 3+ days per week.

You will:

• Project Management and Operational Excellence: Oversee and lead cross-functional projects, continuously evolving processes and tools to improve operational efficiency.

• Process Improvement and Innovation: Use data to identify opportunities for process improvements and recommend new tools and technologies to enhance efficiency and user experience.

• Collaboration and Partnership: Work closely with internal and external partners, to gather input on technology and data needs and ensure effective implementation and adoption of changes.

• Tech and Data Management: Manage day-to-day operations of non-ATS tools in the Talent tech stack.

• Training and Change Management: Design and deliver training and change management to enhance team skills.

• Quantify and Socialize Project Impact : Utilize quantitative and qualitative measures to report on the health and impact of strategic initiatives.

• Strategic Storytelling: Translate data, insights, and project outcomes into clear stories that support alignment and decision making.

You have:

• 5+ years’ experience in global project and change management, implementing new Talent/People technology and data products. 

• Experience optimizing an ATS (Workday preferred), with deep expertise in user workflows and candidate journey

• Experience evolving global employee processes, including hiring, partnering with users to inform difficulties, ensure enhancements meet requirements, and contribute to solutions.

• Track record of delivering comprehensive enablement plans that ensure team engagement, adoption of changes, and consistent delivery of positive experiences.  Your job’s not finished on launch day.

• You have a high sense of accountability and attention to detail as well as broad skills that enable you to solve a wide range of high priority and visibility projects 

• Strong creative problem-solving skills and the ability to communicate and influence effectively at all organizational levels.

• Ability to simplify complex problems into clear, actionable recommendations. 

• A growth mindset with a passion for feedback, able to objectively incorporate input from key partners.

• Team mentality, passion, and willingness to learn new ways of working, managing, and leading regardless of past experiences.

• Ability to craft compelling, concise stories that make complex information accessible and actionable.

Additional Details

The base pay range for this position is expected in the range below:

$103,600 - $177,800

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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