FNZ is the power behind many high-scale financial services platforms. With over 650 clients, 20+ million end users, and $1.5 trillion in Assets Under Management, we are a truly global organization committed to helping people around the world meet their financial goals.

Key to our success is our Investment Operations division, responsible for quality processing of our Corporate and Retail clients. In fact, FNZ is one of the largest trade processing and providers of end-to-end asset servicing in the world! We’re looking for motivated individuals to join us as Investment Operations Officers and help us continue offering excellent support to the finance industry. 

Responsibilities
•    As an Investment Operations Officer, you will be responsible for all aspects of day-to-day processing, ensuring all processes are followed correctly and completed to the highest quality;
•     You’ll be responsible for service delivery to our corporate clients from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with client KPIs. 
•    Deliver KPIs in relation to customer contractual terms, taking action to prevent failure, through quality processing;
•    You’ll help support operational relationships across the global business, ensuring collaborative engagement and partnering to achieve the best results and protection for clients and the business;
•    Engage with external stakeholders in relation to their team’s issues, service standards, change and risk including clients, custodians, consultants, potential clients, third parties, regulators, and non-executive directors;
•    Ensure adherence of operational controls, to reduce errors and mitigate potential for fraud; and deliver reporting / evidence to the Manager and/or Senior Officers to evidence standards achieved.

What We’re Looking For
•    A degree or equivalent in a finance, business or numerate discipline. 
•    Experience in client services. 
•    Experience in using Excel for data analysis is a must. 
•    The ability to work accurately and to deadlines. 
•    Excellent interpersonal and communication skills. 
 
What We Offer
•    Hybrid 3+2 work schedule (upon completion of probation);
•    Excellent benefits, including benefit points, lunch contributions and discounted Multisport;
•    Highly competitive overtime rates;
•    Growth and development opportunities, both in the fields of finance, technology and elsewhere;
•    The chance to work in a vibrant, international team – our employees come from all over the world!

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