Services Support Technician

Posted:
9/18/2024, 2:25:10 PM

Location(s):
Wuhan, Hubei, China ⋅ Hubei, China

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Lumentum正在扩大中国的客户支持团队,并寻求两名技术人员在以客户为中心,快节奏的环境中工作。具备一定的沟通和文档撰写能力以及光学调试技术能力,能熟练完成工程师布置的各项测试内容。

岗位职责:

  • 完成激光器的安装,卸载以及操作激光器及相关辅助设备的能力。
  • 了解激光器的基本原理,熟悉激光器的基本参数。
  • 具有激光光路调试的基本能力,接触并使用光学和电学检测仪器,了解各种仪器的参数含义。
  • 根据客户的要求完成激光的测试,调试和优化。
  • 熟练使用办公软件,完成数据整理和汇总工作。
  • 协助研发工程师完成实验任务。
  • 实验室日常工作处理,如实验室5s,设备维护,ESD,ISO要求项等…

职位要求:

  • 该工作需要在洁净室中穿着洁净服操作并完成工作。
  • 动手能力强,能够在快节奏的环境中多任务工作。
  • 能够遵循标准化工作指导进行流程性的工作。并准确记录和清楚地表达所观察的现象。
  • 具备良好的沟通能力和团队协作意识,要求工作踏实认真,有责任感,善于分析,总结经验并输出文档。

优先条件:

  • 理工科大专及以上学历。
  • 自我激励,能在少数监督下自行开展工作。
  • 具有良好的客户和团队合作意识,良好的沟通和表达能力。
  • 流利的普通话,具有文书类整理能力更佳。
  • 能够根据需要偶尔出差客户现场进行技术支持类工作。

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Lumentum Operations LLC

Website: https://lumentum.com/

Headquarter Location: Milpitas, California, United States

Employee Count: 5001-10000

Year Founded: 2015

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Telecommunications