Customer Service Representative- West Chelsea Veterinary

Posted:
9/10/2024, 1:24:47 AM

Location(s):
New York, United States ⋅ New York, New York, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Medical, Clinical & Veterinary

Workplace Type:
On-site

West Chelsea Veterinary in New York, NY is looking for a full-time Customer Service Representative to join our team.

What are we looking for?
Our Customer Service Representatives (CSR) make a difference in the lives of our clients and patients. You play the starring role in every client experience, from checking patients in and out of their appointments, managing phones, and scheduling appointments while at the same time providing excellent customer service. The CSR's primary duty is interacting with clients and coordinating communication between doctors and clients.

Individuals should have some experience or understanding of basic technical skills and customer service skills. Experience in the field is ideal, but not required. We are happy to train the right individual, attitude and cultural fit are our #1 priority. 

Compensation: This position offers between $21 and $24 per hour. The start rate of pay is commensurate with experience and education.
West Chelsea Veterinary + Encore Vet Group: Your work family
Every day, when we go to work, we strive to do two things: help animals in need and have fun doing it!  We invest in our practice teams through professional development, competitive benefits, and a supportive community that allow you to thrive in both your job and personal life. When you become a part of Encore, you not only enjoy the resources we offer; you benefit from the collective knowledge of our partner hospitals who are all committed to improving the veterinary profession — and helping you succeed.

West Chelsea Veterinary was founded in 1997.  We have provided the highest standard of care to pets and the people who love them for more than two decades, proudly delivering veterinary services with courtesy and respect to animals across the New York City tri-state area.  We have an exceptional team of veterinarian staff who are dedicated to pet’s health and well-being, and we take great pride in our reputation for practicing cutting-edge veterinary medicine and delivering personalized care including  wellness and prevention, surgery, dentistry, acupuncture, pain management, and much more.

Encore Vet Group

Website: https://www.encorevet.com/

Headquarter Location: Saratoga Springs, New York, United States

Employee Count: 1001-5000

Year Founded: 2018

IPO Status: Private

Last Funding Type: Seed

Industries: Health Care ⋅ Hospital ⋅ Pet ⋅ Veterinary