Join us as a Production Analyst

• This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure
• We’ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain
• Hone your existing analytical skills and advance your career in this exciting, fast paced role
• We're offering this role at associate vice president level

What you'll do

As a Production Analyst, you’ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We’ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards.

It’s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You’ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring.

Your role will also involve:

• Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur
• Regularly attending the feature teams’ refinement and planning sessions
• Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback
• Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery

The skills you'll need

We’re looking for someone with technical knowledge and experience including platform, technology, products and domains. This is a individual contributor role, must have the capability of performing independent POCs and working with cross functional departments along with the below Tech skills.

Bachelor’s degree (B.E. / BTech. preferable) with overall 12+ years of strong experience in DevSecOps & SRE experience in production support. Ability to communicate at all levels. Proven experience in managing large-scale distributed systems and understanding the principles of scalability and reliability. Ownership of DevOps DORA metrics, SRE TOIL reduction – with automation.

We’re also looking for:

• Experience in security tools like SAST, DAST, container security. Understanding of Node.js, React.js, JAVA, Oracle, IDMC.

• Experience in Infra as Code like Terraform, CloudFormation.

• Experience in container technologies like Docker, Kubernetes, OpenShift. Must have knowledge of DevSecOps tools like Git, Maven, Selenium, Jenkins, Ansible, Security Tool.

• Anyone of the Monitoring tools knowledge Geneos, Nagios, Prometheus, DynaTrace, AppDynamics, DX-APM, SPLUNK. Scripting Knowledge: UNIX Shell, (Python groovy, YAML ((good to have)).

• Experience and understanding in at least one cloud provider like AWS, Azure etc. On demand Infra provisioning – environment spinoffs – environment cloning – EKS, IAAC

• Working hands-on knowledge of configuring SLA, SLO, SLIs and infra + business rules/logics in AppDynamics, AWS CW, PingDom, DataDog, Tivoli etc (APM – preferably).

• Understanding network protocols, load balancing, and firewall management for secure and efficient network operations.

Hours

45

Job Posting Closing Date:

11/08/2025