Supervisor

Posted:
11/29/2024, 2:29:43 AM

Location(s):
Rotherham, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Annual salary: up to £40,866.00

Supervisor ( Damp & Mould)

Salary: £40,866.00

Location: Rotherham – Newyork Way

Hours: 42.5 8-5 Monday to Friday

About the role:

as a Supervisor for our Mould Eradication contract, You will oversee the General Operatives, RLOs, and Planner, ensuring all tasks are completed efficiently and in line with KPIs. Your role will involve supporting our Housing operations by ensuring compliance with company procedures, delivering top-notch customer service, and maintaining high standards of safety, quality, and cost control. If you are passionate about making a difference and have a keen eye for detail, we want you to help us achieve excellence in our Mould Eradication efforts.

Principal Accountabilities:

  • Supervision and Coordination: Oversee General Operatives, RLOs, and Planner to ensure tasks are completed efficiently and in line with KPIs.
  • Operational Support: Support Housing operations by ensuring compliance with company procedures and delivering excellent customer service.
  • Resource Management: Ensure maximum productivity and profitability through effective resource utilization and planning.
  • Work Monitoring: Supervise and monitor work delivery, progression, and completion via ongoing site visits to ensure quality standards and budget adherence.
  • Reporting: Compile management reports on operational activities, initiatives, and performance.
  • Compliance: Ensure adherence to H&S regulations, Mears standard operating procedures, and quality assurance accreditations.
  • Customer Experience: Maintain a professional manner in all communications with stakeholders, ensuring the customer experience is central to all activities.
  • Employee Development: Manage employee performance, coach and develop individuals, and ensure HR policies and procedures are followed.
  • Asset Management: Monitor and maintain company assets, including vans, tools, and PPE, ensuring they are in good condition.
  • Policy Adherence: Follow and support company policies, procedures, and initiatives, reporting any damages to the Manager.
  • Additional Duties: Undertake any other duties as required, provide backup to other supervisors, and attend company and client meetings and training sessions.

Key Criteria:

  • UK full driving licence
  • Ability to work alone as well as part of a team
  • Face masks will be a requirement in certain circumstances
  • Previous experience in a trade supervisory role
  • IT Literate – Microsoft and PDA

Benefits:

  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Family friendly policies
  • Smart casual wear
  • EAP

To apply, follow the link below or to discuss your application further; contact Francesca at [email protected]

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.