Posted:
11/17/2025, 10:09:42 PM
Location(s):
Bucharest, Romania
Experience Level(s):
Senior
Field(s):
Operations & Logistics
Workplace Type:
Hybrid
Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.
In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.
In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
By being part of this team, you will work from Monday to Friday, 09:00-18:00,
in a hybrid way from our office location from Bucharest.
How you’ll make an impact:
Provides supervision to subordinate staff and coordinates workflow;
Answers questions and resolves problems within the work unit supervised;
Reviews work performance, motivates subordinates to work more effectively, identifying problems with performance and solutions to those problems, determining training needs to improve performance, initiating informal measures to correct misconduct or making recommendations for formal discipline;
Monitors the accuracy, completeness, and timeliness of completion of the alerts for the team supervised;
Participates and or conducts performance evaluations on subordinated staff;
Delivers effective procedure, process updates and reminders in due time, both in writing and orally;
Reports on the overall performance of the team and suggests possible areas of improvement;
Provides direction on achieving SLAs agreed with client and other operational objectives;
Provides feedback, develops and motivates team members to exceed all program goals;
Oversee the coaching and feedback provided to trainees by Quality Checker and Trainer on performance in the training environment and follow up with trainees to ensure achievement of skill proficiency and performance standards set;
Uses trending data from quality assurance reports to create one on one or group trainings to resolve training discrepancies;
Reports to the Operation Manager on daily basis.
Skills that make your work successful:
Fluent in English and French;
Minimum 4-5 years team management experience in compliance service operation team ideally within the financial institutions or e Commerce or MNC or consulting firm etc;
Team oriented with a track record of building ability to work proactively and co operatively with others;
Strong prioritization skills and ability to handle tasks with clarity and integrity;
Strong organization and communication skills, and interact with others effectively;
Consistently demonstrates clear and concise written and verbal communication;
Attention to detail and intermediate problem solving skills;
CAMS certification is a plus.
Employee Benefits – Be well, work well, live well
Be at your physical best & take advantage of additional financial support
Flexible medical & dental subscription plan with Regina Maria;
Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);
Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;
Discount on Accenture shares through Employee Shares Purchase Plan;
Referral bonus, depending on the career level of the job opening;
Life insurance for you and your loved ones.
Follow your purpose
23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;
Additional private pension plan, starting the second month of employment;
Flexible working hours depending on project specifics;
Access to a wide range of training and development opportunities;
Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies, Pride, disability, expats).
Care for you and your loved ones
Psychological and psychotherapy counselling support;
Premium access to well-being apps (Calm and Wysa);
Paid maternity or paternity leave;
Children educational reimbursement;
Support for adoption & psychological, financial and legal sessions for everyone in your household.
At the heart of change, there is a great human. Bring your ideas, ingenuity and passion and be part of our team!
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Website: https://accenture.com/
Headquarter Location: Dublin, Dublin, Ireland
Employee Count: 10001+
Year Founded: 1989
IPO Status: Public
Last Funding Type: Grant
Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing